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[Remote] Senior Product Designer

Remote · Colombia Full-time

Note: The job is a remote job and is open to candidates in USA. Tava Health is a quickly growing venture-backed startup focused on scaling access to behavioral healthcare. They are seeking a Senior Product Designer to lead the design of patient-facing product experiences, focusing on creating intuitive and accessible designs for various patient interactions.

Responsibilities

  • Create seamless, intuitive experiences across the patient journey: onboarding, provider matching, appointment booking, billing, and telehealth sessions
  • Design solutions that remove friction and increase patient engagement with mental health services
  • Accommodate multiple payment and coverage scenarios in a unified, elegant experience
  • Ability to craft multiple problem-led solutions for any request
  • Build and maintain scalable design systems that ensure consistency and quality
  • Balance speed with craft. Ship polished work quickly without sacrificing user experience
  • Conduct user research and usability testing to validate design decisions
  • Partner closely with engineering to ensure high-fidelity implementation
  • Incorporate AI tools into your design process for faster iteration and exploration
  • Identify opportunities where AI can enhance patient matching, personalization, and overall experience
  • Take full ownership of design outcomes and balance user needs with business goals
  • Navigate ambiguity and competing priorities with confidence and clear communication
  • Present design work to leadership with strong rationale and strategic alignment
  • Foster collaborative relationships across disciplines while articulating solutions for the ideal design direction

Skills

  • Startup mentality: self-directed, adaptable, and comfortable finding solutions in ambiguity
  • 5+ years of product design experience with a portfolio showcasing consumer digital products
  • Deep understanding of conversion funnels, payment experiences, and user psychology
  • Track record of shipping polished designs in resource-constrained, high-velocity environments
  • Proficiency with modern design tools (Figma, FullStory, etc.) and willingness to experiment with AI-assisted workflows
  • Strong communicator who thrives working alongside product managers, engineers, and stakeholders
  • Experience in healthcare, telehealth, or regulated industries

Benefits

  • Competitive salary and stock options (so you share in the company’s success).
  • Fully-covered medical and dental premiums for you and your family, plus voluntary insurance options.
  • Free, generous Tava mental health benefit — of course!
  • Monthly HSA contributions for qualifying enrolled employees.
  • Generous PTO and paid holidays.
  • Paid parental leave.
  • 401(k) retirement plan.
  • Weekly company-paid lunch via DoorDash and a personal DashPass subscription.
  • Opportunity to make a meaningful impact at a high-growth, mission-driven company.

Company Overview

  • Tava Health provides digital mental health services that connect individuals with licensed therapists through an online platform. It was founded in 2019, and is headquartered in Salt Lake City, Utah, USA, with a workforce of 51-200 employees. Its website is https://www.tavahealth.com.
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