Note: The job is a remote job and is open to candidates in USA. Lexamica is the platform for the connected case, facilitating relationships and referrals among plaintiff firms across the US. They are seeking a Senior Product Manager to oversee the referrals product, enhancing engagement and value for firms while collaborating with a cross-functional team to drive product direction and strategy.

Responsibilities

• The referrals product roadmap for both the Refer (sending) and Acquire (receiving) sides of the platform
• Firm onboarding and activation — reducing time-to-first-value for new firms
• Engagement and relationship loops — mechanics that increase return visits, response rates, and depth of participation
• Key metrics: response time, conversion, expiration rate
• Post-conversion workflows — what happens after a referral is sent: updates, communication, transparency
• Customer feedback loops — firm interviews, session observation, low-fidelity experiments, and iteration

Skills

• Consumer-growth instincts applied to B2B workflows — you've built activation loops, engagement mechanics, or onboarding flows and know how to translate them to a professional audience
• 5–7+ years of product management experience spanning consumer or high-engagement products and B2B execution
• Build a strong point of view from customer conversations and product data — and can stand behind it
• Own a roadmap and drive it forward with conviction; high ownership, high comfort with ambiguity, no need for constant direction
• Comfortable prototyping and de-risking initiatives before full engineering investment
• AI-native in your workflow; prototype rapidly using AI-enabled tools and fluent in modern product development tooling
• Data-fluent; pull your own numbers using SQL and MongoDB to diagnose issues and measure impact
• Strong product thinking and commercial sense
• Clear, direct communicator across technical and non-technical stakeholders
• Experience designing growth loops, drip campaigns, or activation flows
• Marketplace experience — B2B or B2C — where both sides of the network had to activate
• Familiarity with legal tech, professional services SaaS, or regulated industries

Benefits

• Plus equity
• 100% employer-paid health, dental, and vision for employees; 75% for dependents
• Flexible PTO and unlimited sick days
• NYC Metro hybrid (2 days/week); open to remote for the right candidate

Company Overview