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[Remote] Senior Program Manager, Platform

Remote · South Korea Full-time

Note: The job is a remote job and is open to candidates in USA. Ad Hoc LLC is a technology company that empowers organizations to deliver scalable, impactful digital services. As a Senior Program Manager, you will serve as the primary decision maker for a large federal enterprise cloud platform, collaborating with leadership to manage delivery and ensure the program meets its commitments.

Responsibilities

  • Serving as the primary point of accountability for program delivery, performance, and customer satisfaction
  • Managing contractual obligations, scope, schedule, budget, and resourcing
  • Leading program planning, execution, communications, coordination, and reporting
  • Managing and developing project managers and team leads
  • Operating the program using Agile and Scaled Agile (SAFe) methodologies and cadence
  • Identifying and managing risks and implementing mitigations
  • Building and maintaining strong relationships with government stakeholders
  • Identifying and driving growth opportunities
  • Ensuring adherence to quality, security, and compliance standards
  • Responsible for hiring, performance management, timecard reviews, PTO management and team development

Skills

  • Bachelor's and 9+ years of experience; relevant experience may be substituted for education
  • 5+ years managing technology service delivery programs, including complex, mission-critical programs in a SAFe environment
  • Experience leading cloud platform or operations and maintenance programs
  • Experience managing contracts, budgets, and resourcing
  • Must be able to obtain and maintain a U.S. Public Trust / suitability determination
  • Project Management Professional (PMP), ITIL, or comparable project/service delivery certification
  • Agile certification required, such as PMI-ACP, AgilePM Foundation, ICAgile Certified Professional, Certified Scrum Master, SAFe Agilist, or similar

Benefits

  • Company-subsidized health, dental, and vision insurance
  • Flexible PTO
  • 401K with employer match
  • Paid parental leave after one year of service
  • Employee Assistance Program

Company Overview

  • Ad Hoc is a digital services company that helps the federal government better serve people. It was founded in 2014, and is headquartered in Washington, District of Columbia, USA, with a workforce of 501-1000 employees. Its website is https://adhoc.team/.
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