Note: The job is a remote job and is open to candidates in USA. RapDev specializes in modern integrations and services for ServiceNow and Datadog. They are looking for a Senior Project Manager to take end-to-end ownership of engagements, including developing Statements of Work and managing project plans with customer stakeholders.

Responsibilities

• Organize technology programs, projects and activities in accordance with the mission and goals of the organization
• Create and manage long-term goals based on expanding customer requirements
• Work with leadership to develop a vision, manage a roadmap and operating plan for the program
• Develop an evaluation method to assess program strengths and identify areas for improvement
• Write project plans to guarantee uninterrupted delivery of services
• Manage an engineering team with a diverse array of talents and responsibilities
• Ensure goals are met in areas including customer satisfaction, quality, and team member performance as well as customer training
• Implement and manage changes and interventions to ensure project goals are achieved
• Meet with stakeholders to make communication easy and transparent regarding project issues and decisions on services
• Produce accurate and timely reporting of program status throughout its life cycle
• Analyze risks and issues
• Work on strategy with the sales team

Skills

• 10+ years of project management experience in a client or customer-facing role
• Proven stakeholder management skills
• Proven experience managing a team of software engineers
• Understanding of project management and delivery methodologies
• Strong customer focus

Benefits

• 100% Employee Healthcare Coverage (Medical, Dental & Vision)
• Retirement Plan (5% 401k Match, IRA)
• Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
• Parental Leave
• Hybrid Work Opportunities
• Fitness & Commuter Subsidies available
• Equity
• SL & LT Disability

Company Overview

Company H1B Sponsorship