Note: The job is a remote job and is open to candidates in USA. Priority Technology Holdings, Inc. is a leading financial technology company focused on delivering personalized financial tools for businesses. The Senior Site Reliability Engineer will ensure the reliability and operational excellence of the company's financial technology platform, working closely with product and infrastructure teams to resolve incidents and automate workflows.

Responsibilities

• Lead the resolution of complex incidents within your domain and conduct thorough retrospectives to drive reliability improvements
• Own cross-cutting platform concerns such as observability, monitoring, alerting, performance, scalability, and resiliency
• Partner with engineering leadership and product teams to embed reliability best practices into design, planning, and delivery
• Automate detection, resolution, and recovery for recurring production issues, reducing toil and increasing delivery velocity
• Evaluate and introduce new technologies, frameworks, and practices to improve reliability, cost efficiency, and performance

Skills

• 5+ years of professional software engineering / systems engineering experience, including 3+ years in SRE or reliability-focused roles
• Demonstrated experience leading reliability initiatives
• Strong background in distributed systems, cloud infrastructure (AWS preferred), CI/CD, and microservices
• Deep expertise in observability, monitoring, alerting, and incident management
• Proficiency in modern programming languages (Java, Node.js/JavaScript, or similar) and scripting for automation
• Experience with relational and non-relational databases
• Strong communication skills with the ability to collaborate effectively across engineering and business stakeholders
• Prior experience in high-throughput, regulated industries such as payments, fintech, or banking
• Familiarity with event-driven and asynchronous architectures
• Strong mentoring background, helping senior engineers adopt higher-level reliability thinking
• Advanced certifications in cloud, reliability, or system design (e.g., AWS Solutions Architect Professional, SRE Foundation)

Benefits

• Bonus programs
• 401(k) match
• Employee Stock Purchase Program (ESPP)
• HSA and FSA options
• Financial wellness resources and employee discount programs
• Medical, dental, and vision coverage
• Mental health support for employees and dependents through Lyra Health
• Family planning and women’s health benefits through Carrot
• Gym membership reimbursement and virtual wellness programs (including yoga)
• 3 weeks PTO to start, with unlimited PTO after year one
• Education expense reimbursement
• Leadership development programs
• Certified Payments Professional (CPP) certification support

Company Overview

• Priority is for leaders who want to challenge tradition and drive impact, no matter their title or industry. It was founded in 2005, and is headquartered in Alpharetta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is https://prioritycommerce.com/.

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