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[Remote] Senior Software Engineer, Full-Stack (Agents)

Remote · Vietnam Full-time

Note: The job is a remote job and is open to candidates in USA. Owner is an AI-native system designed to assist local business owners, particularly in the restaurant sector. They are seeking a Senior Software Engineer, Full-Stack to build agentic features that allow restaurant owners to manage their businesses through natural conversation. This role involves owning agent surfaces end-to-end and shaping the technical direction of the agent platform.

Responsibilities

  • Own one or more agent surfaces end-to-end, from LLM integration and tool design to backend orchestration, conversational UI, and evals
  • Contribute to the shared agent platform: tool abstractions, chat persistence, eval frameworks, RAG, observability, permissioning
  • Shape technical direction on agent architecture, framework choice, and model strategy across Owner
  • Make thoughtful tradeoffs on latency, cost, and reliability so our agents feel fast and trustworthy in production
  • Raise the bar for agent quality through rigorous evals, thoughtful iteration, and patterns other engineers adopt

Skills

  • 5+ years of software engineering experience, with meaningful time shipping production LLM-powered or agentic features
  • Fluency with tool calling, prompt engineering, and agent loops — you have built systems where the LLM is a first-class component, not a bolt-on
  • Experience with eval frameworks and observability for non-deterministic systems (Braintrust, LangSmith, custom eval harnesses, or equivalent)
  • Full-stack comfort — you can move between backend orchestration, tool design, and conversational UI without being blocked by hand-offs
  • High degree of cross-functional collaboration — past colleagues in product, design, and business would speak highly of your teamwork
  • Strong sense of ownership and drive, excellent communication, and a proactive approach to identifying and solving problems
  • Experience with RAG or retrieval systems at production quality
  • Background in restaurant tech, commerce, or SMB operator tooling
  • Contributions to open source agent frameworks, evals, or LLM tooling
  • Experience growing and mentoring engineers on agentic AI patterns

Benefits

  • Comprehensive health coverage
  • Work from anywhere (remote-first workplace)
  • Unlimited PTO - plus extra fun perks!

Company Overview

  • We're building AI that every local business owner will use to succeed, starting with restaurants. owner.com/builders-wanted It was founded in 2018, and is headquartered in Palo Alto, California, USA, with a workforce of 501-1000 employees. Its website is https://owner.com.
  • Company H1B Sponsorship

  • Owner.com has a track record of offering H1B sponsorships, with 4 in 2025, 1 in 2024, 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.
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