Note: The job is a remote job and is open to candidates in USA. Zayo Group is a leading provider of mission-critical bandwidth, serving various industries with innovative communication infrastructure solutions. The Senior Software Engineer, Network Tools will design, build, and maintain tools for network automation and optimization, collaborating with cross-functional teams to enhance performance and security.

Responsibilities

• Design, build, and maintain innovative tools and solutions to meet evolving business needs. This could be something as simple as developing a Mustache email template library for streamlined responses, or as complex as ML tools for automated troubleshooting
• Leverage open source automation tools and scripting languages in commercial tools (e.g., Python, Ansible, ServiceNow, Salesforce, etc) to streamline NOC information gathering, internal communication, and communication with customers
• Contribute to solving complex technical and process problems, such as mass customer communication, automating responses to trouble tickets, and injecting enrichment information into trouble tickets
• Refactor existing tools to be a cohesive suite of tools that reduce friction with our primary internal users (the NOC)
• Collaborate with cross-functional teams (DevOps, Security) to ensure security and optimal application performance
• Guide a team of software developers through the project lifecycle, ensuring timely delivery of high-quality software solutions
• Monitor network performance, troubleshoot issues, and identify opportunities for optimization
• Stay up-to-date on emerging network technologies and best practices, becoming the beacon for best practices and efficient processes through the organization

Skills

• Bachelor's degree in Computer Science, Networking, or a related field (or equivalent experience.)
• Minimum of seven (7) years of experience in software development with a variety of languages such as Python, Javascript, SQL, and GraphQL
• Experience working with various databases such as Postgres, MySQL, MongoDB, and Oracle
• Understanding of network protocols (TCP/IP, BGP, OSPF, etc.) and routing/switching technologies
• Experience with network automation tools and scripting languages (Python, Ansible, Terraform)
• Experience with async processing and message bus communications
• Experience in a test driven development environment
• Strong abilities on the Linux command line, working with various flavors of Linux, and working with docker
• Strong understanding of applied statistics and the ability to code systems that identify outlier behavior in large systems
• Previous experience delivering a production software product and maintaining a high degree of users awareness
• Excellent communication, collaboration skills, and experience using a variety of remote collaboration tools including Jira, Confluence, Google Suite, Zoom, etc
• A passion for tackling complex problems and combining technical solutions with process solutions
• Experience working with various vendor APIs (or netconf) including Nokia, Juniper, Fujitsu, Infinera, Cisco, and Ciena
• Experience with various network orchestration platform such as Ciena Blue Planet, Cisco NSO, or others
• Experience with monitoring platforms such as SevOne, Assure1, and Nagios
• Experience with Perl
• Certifications such as CCNA, JNCIP, or other networking certifications

Benefits

• Excellent Health, Dental & Vision Insurance
• Retirement 401(k) Savings Plan
• Generous paid time off policy including paid parental leave

Company Overview

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