Note: The job is a remote job and is open to candidates in USA. Zillow is a leading real estate platform that is reshaping how people navigate the real estate market. They are seeking a Senior Strategy & Business Operations Manager to drive reporting, analytics, insights, and strategic initiatives for their Media, Marketing, and Listings offerings, ensuring data and insights align with business strategy and execution.

Responsibilities

• Own the end-to-end performance reporting framework, defining and maintaining the metrics that tracks business health and progress against goals
• Build, maintain, evolve, and shape dashboards and reporting infrastructure, ensuring stakeholders have accurate, timely visibility into key performance indicators, and proactively identifying and raising risks and opportunities in the business
• Design and execute ad-hoc analyses to answer critical business questions—diagnosing performance anomalies, surfacing underlying drivers, sizing opportunities, and stress-testing assumptions
• Build and maintain business performance forecasts, translating leading indicators and historical trends into forward-looking projections that support planning and forecasting processes
• Synthesize complex quantitative findings into clear, executive-ready narratives that drive alignment and decisions across cross-functional stakeholders
• Partner closely with Data Engineering, Data Science, and Product Analytics teams to ensure data infrastructure, definitions, and pipelines support the team’s analytical needs
• Identify gaps in current measurement approaches and proactively develop new frameworks to track emerging products and initiatives
• Orchestrate collaboration across Product, Data Science/Data Engineering, Finance, Marketing, Sales, and Customer Experience teams to ensure data and insights are connected to strategy and execution

Skills

• Bachelor's degree in a quantitative field (e.g., Economics, Statistics, Mathematics, Computer Science, Data Science, or related field)
• 7+ years of experience in business analytics, business intelligence, or similar roles
• SQL proficiency, with demonstrated ability to work with complex, large-scale datasets
• Hands-on experience building and maintaining dashboards in Tableau or a comparable BI tool
• Proficiency working in cloud data platforms (preferably Databricks)
• Strong analytical skills, with a track record of translating data into clear insights and influencing decisions with cross-functional stakeholders
• MBA or advanced degree in a quantitative field
• Experience in technology, marketplace, real estate, media, and/or advertising companies
• Experience building metric frameworks, performance forecasting models, and executive-facing business review reporting

Benefits

• In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.
• Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.

Company Overview

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