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[Remote] Senior Technical Product Manager, Observability

Remote · Singapore Full-time

Note: The job is a remote job and is open to candidates in USA. Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. They are seeking a highly skilled and experienced Senior Technical Product Manager to own the Observability Platform, focusing on telemetry ingestion, querying, visualization, and alerting for large-scale GPU clusters.

Responsibilities

  • Own the end-to-end Observability Platform roadmap across telemetry ingestion, querying, visualization, alerting, and retention for large-scale GPU clusters and multi-tenant cloud environments
  • Define Vultr's observability strategy across bare metal, VMs, Kubernetes, and managed services, aligned to infrastructure roadmap, reliability goals, and customer experience
  • Drive the customer-facing observability surface across dashboards, APIs, telemetry pipelines, and topology-aware insights
  • Translate low-level signals across GPU, CPU, memory, storage, and network into actionable health views, alerts, and debugging workflows for customers
  • Work closely with engineering on technical tradeoffs across metrics agents, collectors, data models, telemetry pipelines, APIs, and retention architecture
  • Build products for distributed AI environments by understanding how training and inference workloads behave across nodes, clusters, schedulers, and network fabrics
  • Define health models that help customers quickly identify degraded nodes, performance anomalies, and cluster bottlenecks at fleet scale
  • Ensure new infrastructure and platform launches are observable by design through strong partnership with compute, network, and platform teams
  • Stay current on modern observability stacks and AI infrastructure trends, including how GPU workloads change performance analysis, cost attribution, and operational workflows

Skills

  • 7+ years of product management experience in cloud infrastructure, observability, monitoring, or developer platforms
  • Deep understanding of observability and monitoring systems, including metrics, logging, tracing, alerting, and telemetry pipeline architecture
  • Experience defining product strategy and roadmaps for platform or infrastructure products at scale
  • Strong technical background — ability to engage with engineering on telemetry agents, data models, query engines, retention, and distributed systems
  • Experience with GPU, AI/ML, or HPC infrastructure monitoring and the unique observability challenges of training and inference workloads
  • Track record of shipping developer- and operator-facing products with measurable impact on reliability, time-to-detect, or operational efficiency
  • Experience working across cross-functional teams (engineering, design, marketing, sales) in a fast-paced environment
  • Excellent written and verbal communication skills, with the ability to translate complex technical concepts for diverse audiences
  • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)

Benefits

  • 100% company-paid insurance premiums for employee medical, dental and vision plans.
  • 401(k) plan that matches 100% up to 4%, with immediate vesting
  • Professional Development Reimbursement of $2,500 each year
  • 11 Holidays + Paid Time Off Accrual + Rollover Plan
  • Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
  • $500 stipend for remote office setup in first year + $400 each following year
  • Internet reimbursement up to $75 per month
  • Gym membership reimbursement up to $50 per month
  • Company paid Wellable subscription

Company Overview

  • Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. It was founded in 2014, and is headquartered in West Palm Beach, Florida, US, with a workforce of 201-500 employees. Its website is https://www.vultr.com/.
  • Company H1B Sponsorship

  • Vultr has a track record of offering H1B sponsorships, with 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.
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