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[Remote] ServiceNow QA/Test Analyst – CMDB | Remote

Remote · Kenya Full-time

Note: The job is a remote job and is open to candidates in USA. Santcore Technologies is seeking a ServiceNow QA/Test Analyst with expertise in CMDB implementations and testing initiatives. The role involves designing and executing test strategies, validating CMDB data quality, and ensuring the successful delivery of ServiceNow solutions.

Responsibilities

  • Support QA/Test Lead with overall test strategy planning
  • Design, execute, and document test cases and test results
  • Perform functional, integration, and data testing
  • Validate ServiceNow CMDB workflows and integrations
  • Review legacy data sources and Configuration Items (CIs)
  • Verify data quality, completeness, and accuracy
  • Translate business and workflow requirements into test scenarios
  • Support User Acceptance Testing (UAT)
  • Collaborate with Agile teams throughout the project lifecycle

Skills

  • Experience in Quality Assurance and Test Management
  • Experience creating and executing test cases
  • User Acceptance Testing (UAT) experience
  • ServiceNow platform experience
  • Strong analytical and documentation skills
  • Bachelor's Degree Required
  • ServiceNow CMDB experience
  • Configuration Item (CI) management experience
  • Agile methodologies
  • Data validation and integration testing experience

Benefits

  • 100% Remote
  • Full-time (40 hours/week)
  • Contract Through August 2026 (Strong Extension Potential)

Company Overview

  • Santcore Technologies is a multidisciplinary IT consulting and solutions firm specializing in cybersecurity, GRC, cloud architecture, application security, digital transformation, and enterprise technology staffing. It was founded in 2020, and is headquartered in Houston, Texas, US, with a workforce of 11-50 employees. Its website is https://www.santcore.com.
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