Note: The job is a remote job and is open to candidates in USA. Yochana is a company seeking a ServiceNow Technical Consultant, Business Process Consultant, and Solution Architect. The role involves various responsibilities including platform configuration, business process transformation, and end-to-end solution architecture.

Responsibilities

• ServiceNow platform configuration and implementation
• Technical assessments and advisory
• Platform governance and best practices
• Risk identification and mitigation
• Knowledge transfer and customer enablement
• Customer-facing consulting experience
• Business process transformation and process design
• Current-state and future-state process mapping
• Stakeholder workshops and requirement gathering
• Product Owner support and backlog prioritization
• Agile/Scrum experience
• Change management and adoption support
• End-to-end ServiceNow solution architecture
• Integration and data architecture
• Security, compliance, and governance
• Enterprise-scale implementations
• Technical design reviews and validation
• Executive stakeholder management
• Implementation planning and technical leadership

Skills

• ServiceNow platform configuration and implementation
• Technical assessments and advisory
• Platform governance and best practices
• Risk identification and mitigation
• Knowledge transfer and customer enablement
• Customer-facing consulting experience
• Business process transformation and process design
• Current-state and future-state process mapping
• Stakeholder workshops and requirement gathering
• Product Owner support and backlog prioritization
• Agile/Scrum experience
• Change management and adoption support
• End-to-end ServiceNow solution architecture
• Integration and data architecture
• Security, compliance, and governance
• Enterprise-scale implementations
• Technical design reviews and validation
• Executive stakeholder management
• Implementation planning and technical leadership
• ServiceNow CSA
• ServiceNow CIS
• ServiceNow CAD
• ServiceNow CTA
• ITIL Foundation
• TOGAF

Company Overview