Note: The job is a remote job and is open to candidates in USA. Salesforce is the #1 AI CRM, leading workforce transformation and innovation. The Software Engineer II role on the Service Network team focuses on designing and operating service mesh infrastructure to ensure reliable communication across platforms, enhancing system performance and availability.

Responsibilities

• Contribute to the design, development, and operation of scalable, reliable, and secure service mesh infrastructure that enables service-to-service communication across the platform
• Implement and support service mesh capabilities including service discovery, observability, traffic routing, and security features such as mTLS and policy enforcement
• Assist in troubleshooting production issues across distributed systems, Kubernetes environments, networking, and Linux-based infrastructure
• Participate in improving platform reliability, performance, and operational efficiency through automation and tooling
• Contribute enhancements and fixes to internal tooling and, where appropriate, open-source technologies such as Envoy
• Support incident response and operational excellence efforts to help maintain platform availability and service-level objectives (SLOs)
• Stay current with emerging cloud-native and service mesh technologies and apply best practices to improve the platform

Skills

• U.S. Citizenship. We are unable to provide visa sponsorship for this role
• 4+ years of experience in software engineering, infrastructure engineering, or site reliability engineering
• Ability to independently drive projects and contribute to technical design discussions
• Hands-on experience with Kubernetes and cloud platforms such as AWS or GCP
• Experience working with distributed systems, microservices, or cloud-native applications
• Strong collaboration and communication skills with the ability to work effectively across engineering teams
• Proficiency in one or more programming or scripting languages such as Go, Python, Ruby or C/C++
• Experience with configuring and operating service mesh on larger-scale production operations, focusing on stability, scalability, and performance limits of web services
• Experience with TCP/IP, DNS, and network-related protocols
• Experience with Linux / Unix operating on high volume systems at scale
• Experience with algorithms, data structures, complexity analysis, distributed systems and software development

Benefits

• Certain roles may be eligible for incentive compensation, equity, and benefits.
• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

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