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[Remote] Sr. Product Manager

Remote · Australia Full-time

Note: The job is a remote job and is open to candidates in USA. Pendo.io is an AI-powered analytics and adoption platform for builders. As a Sr. Product Manager, you will own the strategy, roadmap, and lifecycle outcomes for a defined product area, working across various teams to build for enterprise customers and their complex needs.

Responsibilities

  • Define the roadmap for your product area and defend prioritization decisions with data, customer insight, and clear reasoning
  • Drive the full product lifecycle from early concept through general availability and post-launch iteration
  • Run continuous discovery with enterprise customers and prospects to understand complex workflows, compliance needs, and buying expectations
  • Work closely with engineering to sequence and scope work, and partner with design on interaction models and user experience
  • Serve as the subject-matter expert for Sales, Customer Success, Marketing, and Partnerships on your product area
  • Apply AI across the product cycle, including discovery synthesis, early wireframe concepts, specification drafting, competitive analysis, and design exploration
  • Document decisions, write specs that engineering can act on without a verbal walkthrough, and bring a clear point of view to design reviews

Skills

  • 5+ years of product management experience with a track record of owning product areas end-to-end in a B2B SaaS environment
  • Demonstrated experience building for enterprise customers, including navigating complex procurement, security, compliance, or data privacy requirements
  • Experience taking a product or major feature through the full lifecycle, including scoping, sequencing, launching, and iterating
  • Ability to operate independently on well-scoped problems, determine the approach, and deliver with minimal supervision
  • Technical fluency sufficient to have credible conversations with engineers and give informed feedback on implementation tradeoffs
  • Track record of driving cross-functional alignment by resolving conflicts, clarifying decisions, and moving work forward
  • Active AI fluency with specific examples of how AI has meaningfully changed your day-to-day product workflow
  • Adaptability and resilience in a rapidly evolving product and company context where priorities shift, tools change, and ambiguity is common
  • Clear, structured communication skills across written specs and verbal updates, with the ability to leave stakeholders aligned on next steps
  • Background in B2B enterprise platform products with data privacy or compliance requirements
  • Experience using AI prototyping or code generation tools such as Cursor, v0, Replit, GitHub Copilot, or similar tools to validate product ideas before engineering investment
  • Familiarity with AI-assisted design tools for early-stage concept exploration
  • Familiarity with Pendo as a user or customer

Benefits

  • Highly competitive, employer-heavy coverage including $0 premium options
  • Strong 401(k) match
  • Equity
  • Flexible time off

Company Overview

  • The only official Pendo LinkedIn account. Pendo’s mission is to elevate the world’s experience with software. It was founded in 2013, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 501-1000 employees. Its website is http://www.pendo.io.
  • Company H1B Sponsorship

  • Pendo.io has a track record of offering H1B sponsorships, with 1 in 2025, 2 in 2023, 2 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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