Note: The job is a remote job and is open to candidates in USA. TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. The Senior Analyst, Revenue Operations, New Business owns the operating intelligence behind new logo motion, driving visibility into pipeline, conversion, and forecast accuracy while providing data and insights for sales leadership across North America and EMEA.

Responsibilities

• Own NetSuite CRM data quality across all new business opportunities
• Maintain accurate stage progression, close dates, required fields, and deal metadata
• Build and enforce data standards, validation rules, and pipeline hygiene processes
• Run ongoing pipeline audits, identify gaps early, and drive resolution with sales leadership
• Manage and deprecate outdated field values, picklists, and legacy data that reduce reporting reliability
• Track and manage pipeline coverage against the 3.5x standard across NA and EMEA segments
• Build and maintain pipeline dashboards by stage, source, segment, rep, and region
• Track MQL to SAO to Closed Won conversion across cohorts including Channel and direct motions separately
• Analyze funnel velocity, deal progression, and stage-by-stage conversion rates
• Identify performance gaps, quantify impact on bookings, and deliver recommendations not just reports
• Monitor non-responsive pipeline and work with sales to establish clearer qualification gates
• Support the weekly forecast process with rep-level rollups across NA and EMEA
• Track forecast accuracy trends across reps, teams, and segments over time
• Maintain scenario models across commit, upside, and risk categories
• Build accuracy improvement loops that make each forecast cycle better than the last
• Provide executive leaders with forward-looking pipeline risk and opportunity signals
• Track quota attainment across all new business roles globally
• Maintain quota coverage visibility and surface capacity gaps by segment and region
• Support territory and segmentation analysis across NA, EMEA, and Channel motions
• Assist in comp plan tracking and variable attainment reporting across ACV, ARR, and net retention metrics
• Identify manual, repetitive analytical processes and build automated workflows to replace them
• Support the VP of Revenue Operations in operationalizing AI-driven tools including pipeline hygiene automation, deal risk flagging, and pre-call research
• Work with Gong transcript data and NetSuite records to surface expansion signals and churn risk indicators

Skills

• 3 to 5 years in Revenue Operations, Sales Operations, or GTM Analytics in a B2B SaaS environment
• Strong CRM capability including field management, workflow configuration, and reporting (NetSuite preferred)
• Advanced analytical skills with the ability to move from raw data to business insight and recommendation
• Experience with a BI tool such as Power BI, Tableau, or QuickSight
• Clear, concise communication with the ability to present findings to sales leaders and executives
• Comfort operating in a fast-moving environment where processes are still being built
• Experience in a PE-backed, high-growth SaaS company operating under board-level scrutiny
• Analyze funnel velocity, deal progression, and stage-by-stage conversion rates
• Identify performance gaps, quantify impact on bookings, and deliver recommendations not just reports
• Monitor non-responsive pipeline and work with sales to establish clearer qualification gates

Benefits

• Remote first and casual work environment
• 401k with 3.5% company match and vested after 2 years
• 20 PTO days - 1 birthday day off - 3 summer days - 1 volunteer day - 10 company holidays
• Medical, dental, vision and other life/health insurance plans
• Paid parental leave
• Wellness reimbursement program

Company Overview