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[Remote] Staff Product Designer

Remote · Mexico Full-time

Note: The job is a remote job and is open to candidates in USA. Suralink is a fast-growing Software as a Service (SaaS) technology company looking for exceptional professionals to join their team. As a Staff Product Designer, you will lead design for high-impact initiatives, focusing on new products and intelligent experiences powered by large language models, while collaborating closely with product, engineering, and AI teams.

Responsibilities

  • Lead end-to-end design for new AI-powered features—from problem framing to polished UI
  • Translate complex accounting and audit workflows into clear, elegant interactions that feel effortless
  • Prototype intelligent agent experiences that blend automation, context awareness, and transparency
  • Collaborate with AI and data teams to shape conversational flows, confidence indicators, and user feedback loops
  • Balance innovation with accountability—ensuring AI-driven features enhance trust, not undermine it
  • Audit, define, and evolve Suralink’s design system for scale, accessibility, and design-to-code alignment
  • Introduce design tokens, variants, and documentation that support multi-product consistency
  • Partner with engineering to establish governance, release cadence, and component versioning
  • Create and maintain Zeroheight / Storybook documentation to foster adoption across teams

Skills

  • 8 - 12 years of experience designing for complex SaaS products, with significant 0→1 or platform work
  • Proven experience designing AI or data-driven features (or a strong interest in LLM-enabled interfaces)
  • Deep mastery of Figma (Auto Layout, variants, variables, libraries, tokens)
  • Strong portfolio showing systems thinking and ability to ship elegant, cohesive experiences
  • Experience collaborating closely with engineering and product leadership to shape roadmaps
  • Excellent communication, documentation, and presentation skills
  • Understanding of accessibility standards (WCAG) and commitment to inclusive design
  • Experience with prompt-based interaction design or conversational UI
  • Familiarity with front-end frameworks, design tokens, or semantic versioning
  • Previous work in accounting, fintech, or compliance-driven B2B SaaS
  • Passion for designing AI experiences that prioritize trust, clarity, and user agency

Benefits

  • Remote-friendly policy
  • Medical/vision/dental insurance
  • Flexible PTO policy and ten paid holidays
  • Parental leave
  • Professional development allowance
  • Community involvement

Company Overview

  • Suralink is an online platform that combines a dynamic PBC list, assignment workflow, and secure file hosting. It was founded in 2014, and is headquartered in Salt Lake City, Utah, USA, with a workforce of 51-200 employees. Its website is https://www.suralink.com/.
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