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[Remote] Staff Professional Services Consultant

Remote · Ireland Full-time

Note: The job is a remote job and is open to candidates in USA. Cribl is a fast-growing, remote-first company focused on building telemetry infrastructure for the AI era. They are seeking a Professional Services Consultant to help customers unlock the value of observability data through complex deployments and provide technical leadership in the areas of observability and security.

Responsibilities

  • Demonstrate technical leadership and authority in the areas of observability and/or security
  • The opportunity to be the thought leader in driving complex deployments of Cribl products while working side by side with the customers to resolve their unique problems
  • Work with a team of incredibly talented and dedicated peers, all the way from the Engineering, Sales Engineering, Support and Customer Success Engineers
  • Lead and execute complex customer engagements, serving as the technical authority, and ensuring successful architecture, design, development, deployment, operationalization, and documentation
  • Enhance Cribl's learning ecosystem by creating valuable resources such as best practice documentation, informative blog posts, comprehensive runbooks, engaging workshops, and effective customer training materials
  • Facilitating knowledge transfer, enablement, coaching, and mentoring for team members, customers, and/or partners
  • We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours

Skills

  • Minimum 5 years of hands-on experience in technical consulting or big data analytics, demonstrating proficiency in advanced technical concepts and methodologies
  • Extensive expertise in deploying and managing AWS/AZURE/GCP Cloud environments, including advanced configuration and optimization techniques
  • Exceptional command over Big Data Analytics tools such as Splunk, Elastic, Grafana, DataDog, Exabeam, and Azure Sentinel, with a deep understanding of their technical intricacies and practical applications
  • Proven track record of working with complex Enterprise applications, including proficiency in deploying and managing Kubernetes, Docker, and other automation technologies
  • In-depth knowledge and experience with both Unix and Windows operating systems, proficient in utilizing command line interfaces and GUIs to accomplish complex tasks
  • Proficient in scripting languages such as JavaScript, with recent experience developing scripts and automation workflows
  • Ability to effectively communicate and engage with a diverse range of stakeholders, including technical personnel like administrators, as well as executive-level partners, demonstrating strong interpersonal and presentation skills
  • Passionate about delivering exceptional customer experiences and solving complex technical challenges, consistently going above and beyond to meet and exceed customer expectations
  • Ability to thrive in a dynamic, fast-growing environment while working independently and remotely from other members of your team
  • Relevant software industry experience in any of the following: IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics
  • Ability to travel up to 30%

Benefits

  • Incentive compensation (commission) for sales and some sales-adjacent roles
  • Cribl Corporate Bonus Program for all other roles
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Short-term disability insurance
  • Life insurance
  • Paid holidays
  • Paid time off
  • Fertility treatment benefit
  • 401(k)
  • Equity

Company Overview

  • Cribl, the AI Platform for Telemetry, empowers enterprises to manage and analyze telemetry for humans and agents. It was founded in 2018, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://www.cribl.io.
  • Company H1B Sponsorship

  • Cribl has a track record of offering H1B sponsorships, with 2 in 2026, 15 in 2025, 4 in 2024, 6 in 2023, 12 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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