Note: The job is a remote job and is open to candidates in USA. Coupang is an American technology company and one of the fastest-growing retail companies, aiming to disrupt the commerce industry. The Staff Technical Program Manager will be responsible for the end-to-end delivery and execution of company-wide projects, focusing on product and service definition, functional design, and engineering execution with a strong customer focus.

Responsibilities

• Work closely with members of multiple business & Engineering teams to help define, streamline, design and analysis data to build business requirements and then work with engineering teams to articulate requirements, further perform functional & technical data & system analysis, drive engineering to implementation via all phases of Software Development Lifecycle (SDLC)
• Strong functional & technical analytical & design capability to understand Common & shared platforms, web, & services API with underlying data
• Should be able to dive deep to come up with new Platform scenarios that help solving systems bigger problems by simplifying our services & cloud platform and help increase productivity & efficiency or every Engineer & system in the company
• Solid Platform, Web services, API technologies experience
• Strong blend of technical, business, and program management experience that enables seamless communication across teams, project execution and great customer reach
• Own, manage and deliver multiple large scale, complex programs across organizations with ease of simplicity, taking teams along to the path of success
• Own and Manage implementation E2E from Project charter, roadmap, plan, design, design, build, execute, deliver and monitor performance & adoption
• Creates, evolves, and communicates specifications for feature areas that enable cohesive, compatible, iterable scenarios that span multiple feature teams and enable a durable multi-year vision
• Should be able to come up with scenarios and business requirements by analyzing data and business needs
• Excellent cross-group collaboration and communication skills
• Strong problem-solving skills, analytical capabilities, and attention to detail
• Strong cultural change management experience
• Identify, Propose and Implement ongoing data strategy and drive data quality improvements
• Establishes, enables and improves systems to manage product feedback from customers to resolve issues
• Reviews and contributes to ecosystem design

Skills

• Bachelor's degree and 8+ years of Engineering Program Management experience in managing feature teams and designing large-scale or complex technical initiatives on shared Platform for Web & Web services, API, Data analytics
• Minimum of 5 Years in Platform, Web design, API that are used by internal & external teams
• Flexible, agile and fast learner
• Strong functional & technical analytical & design capability to understand Common & shared platforms, web, & services API with underlying data
• Should be able to dive deep to come up with new Platform scenarios that help solving systems bigger problems by simplifying our services & cloud platform and help increase productivity & efficiency or every Engineer & system in the company
• Solid Platform, Web services, API technologies experience
• Strong blend of technical, business, and program management experience that enables seamless communication across teams, project execution and great customer reach
• Own, manage and deliver multiple large scale, complex programs across organizations with ease of simplicity, taking teams along to the path of success
• Own and Manage implementation E2E from Project charter, roadmap, plan, design, design, build, execute, deliver and monitor performance & adoption
• Creates, evolves, and communicates specifications for feature areas that enable cohesive, compatible, iterable scenarios that span multiple feature teams and enable a durable multi-year vision
• Should be able to come up with scenarios and business requirements by analyzing data and business needs
• Excellent cross-group collaboration and communication skills
• Strong problem-solving skills, analytical capabilities, and attention to detail
• Strong cultural change management experience
• Identify, Propose and Implement ongoing data strategy and drive data quality improvements
• Establishes, enables and improves systems to manage product feedback from customers to resolve issues
• Reviews and contributes to ecosystem design
• Outstanding verbal and written communication
• Excellent cross-group collaboration and communication skills
• Demonstrated virtual team leadership capabilities
• Knowledge or experience agile development methodologies (i.e. Scrum)
• People management experience

Benefits

• Annual bonus is 0-20% of the base salary
• Medical/Dental/Vision/Life, AD&D insurance
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits

Company Overview

Company H1B Sponsorship