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[Remote] Strategic Account Director, Pathfinder (National Security)

Remote · South Africa Full-time

Note: The job is a remote job and is open to candidates in USA. TRM Labs is a company that provides AI-powered intelligence solutions to help agencies investigate and disrupt crime. They are seeking a Global Strategic Account Director to expand their footprint across existing enterprise accounts and bring new data products to market, focusing on national security and defense agencies.

Responsibilities

  • Bring new data products to market by working within existing accounts to uncover and activate high-value opportunities
  • Partner closely with account owners and cross-functional teams to collaborate on relationships already in place, helping customers discover new use cases and expand value
  • Lead the entire expansion sales motion—from stakeholder mapping and needs discovery to solution development and deal closure
  • Collaborate with our founder and product teams to iterate on messaging, refine positioning, and surface feedback that informs roadmap and strategy
  • Stay embedded in key accounts through renewals, workshops, advisory sessions, and expansion opportunities

Skills

  • 8+ years in enterprise SaaS sales, ideally selling data, compliance, fraud, or AI products into US National Security and Defense agencies
  • Experience working within existing customer relationships to land new product lines and drive expansion revenue
  • A track record of success launching early-stage or newly released products into the market
  • Strong comfort with technical concepts and data products—you understand what they do (and don't do) and can translate that value to customers
  • Exceptional executive presence, curiosity, listening skills, and comfort navigating ambiguity
  • A builder's mindset—you enjoy shaping the GTM playbook, not just executing one
  • You've been a pathfinder previously, scaling a new product from Xmm to XXmm for a new product. You understand how to listen to the market, bring insights back to the company for rapid product evolution, and how to iterate quickly on messaging

Benefits

  • Additionally, this role may be eligible to participate in TRM’s equity plan.

Company Overview

  • TRM Labs is a software company that offers blockchain, transaction monitoring, and analytics to help financial institutions and governments. It was founded in 2018, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://trmlabs.com.
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