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[Remote] Strategic Account Manager - Homecare

Remote · Japan Full-time

Note: The job is a remote job and is open to candidates in USA. Medline Industries, LP is a leading healthcare company, seeking a Strategic Account Manager for their Homecare division. This role involves supporting sales strategies for major accounts, managing existing business, and driving revenue growth while ensuring high-quality customer service.

Responsibilities

  • Key contributor to growing market share through the application of sales plans, strategies, objectives, policies and procedures aligned to broad corporate sales and marketing objectives
  • Provide exceptional customer support and execution on required responsibilities to retain business and drive increased profitability
  • Resolve problems and ensure customers receive high-quality customer service
  • Maintain personal contact with key customers in assigned accounts
  • Work directly with other key sales personnel to launch new accounts and on any "save" opportunities to accounts under threat or loss
  • Maintain existing sales programs
  • Work directly with the Medline Field Sales team to promote sales goals and initiatives
  • Facilitate the formal and non-formal RFP process
  • Develop and implement sales tools and programs; educate and communicate activity and success
  • Manage account program costs, (i.e., advertising, rebates, buyback and slotting allowance, etc.) while maximizing sales
  • Track customer sales performance against objectives and inform management of results
  • Build and distribute reports, and specialized reports on contracts, programs and focus areas to appropriate partners

Skills

  • Typically requires a Bachelor's degree in a business or clinical-related field
  • At least 4 years of account management or/and sales experience
  • Experience preparing business plans to align/support selling strategies
  • Experience developing and delivering technical presentations to various group sizes
  • Exposure to and use of Customer Relationship Management (CRM) software
  • Proficiency in CRM software and Microsoft Office Suite
  • Position requires travel up to ___% of the time for business purposes (overnight, within state and out of state)
  • Environment includes office setting and medical facilities
  • Position may require non-traditional work hours during in-services

Benefits

  • Health insurance
  • Life and disability
  • 401(k) contributions
  • Paid time off

Company Overview

  • Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. It was founded in 1966, and is headquartered in Mundelein, Illinois, USA, with a workforce of 10001+ employees. Its website is http://www.medline.com/home.jsp.
  • Company H1B Sponsorship

  • Medline has a track record of offering H1B sponsorships, with 74 in 2026, 340 in 2025, 142 in 2024, 141 in 2023, 143 in 2022, 137 in 2021, 113 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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