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[Remote] Time and Labor Senior Analyst

Remote · Kenya Full-time

Note: The job is a remote job and is open to candidates in USA. Strada is a leader in people, payroll, and technology, simplifying international workforce management. The Time and Labor Senior Analyst is responsible for ensuring service levels for clients are met by managing timekeeping systems and supporting the Time and Labor team in various operational tasks.

Responsibilities

  • Support Time and Labor team in the implementation of timekeeping systems including:
  • Requirements
  • Testing
  • Roll-out
  • Support Real Time Monitoring of Time and Labor systems
  • Ensuring all processes are being followed by the team
  • Support for any ad hoc reporting
  • Monitor and recommend actions to enable teams to meet Service Level Goals

Skills

  • Understanding of workforce management concepts
  • Strong working knowledge of time entry systems
  • Intermediate Excel skills
  • Able to travel up to 10% if needed
  • Working knowledge of timekeeping
  • 3 to 5 years' experience as an analyst

Benefits

  • Health coverage
  • Wellbeing programs
  • Paid leave (vacation, sick, parental)
  • Retirement plans
  • Learning opportunities
  • Continuing education & training
  • Bonus and/or incentive eligibility are determined by role and level

Company Overview

  • Strada is a conversational AI platform helping insurance carriers, MGAs & brokers automate their phone calls. It was founded in 2023, and is headquartered in San Francisco, California, USA, with a workforce of 11-50 employees. Its website is https://www.getstrada.com.
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