Note: The job is a remote job and is open to candidates in USA. AppFolio is a technology leader powering the future of the real estate industry, seeking a User Experience Designer for their Agentic AI Leasing product. The role involves designing intuitive, cross-channel experiences that enhance the sales funnel for property managers, while collaborating closely with a scrum team to deliver innovative solutions.

Responsibilities

• Lead the design of agentic AI experiences in the leasing domain, ensuring conversational flows feel intuitive and aligned with business and customer needs
• Collaborate with your Product Management partner on roadmap and strategy, working as a tireless advocate for the end user and helping to balance those needs with those of the business
• Meet complex design challenges by participating alongside engineering, QA, and product in LeanUX-inspired activities such as design studios and story mapping
• Ongoing, close collaboration with team members during each sprint, including impromptu discussions, brainstorming, pairing, and conversation thread reviews
• Support the team as needed with wireframes, flow diagrams, and mock-ups to efficiently communicate and validate design ideas
• Facilitate user research to validate ideas and prototypes, and conduct ongoing usability testing of the working software
• Evangelize a cohesive user experience via the consistent use of UI patterns from our design system and participation in weekly Design Crits with the Leasing UX team

Skills

• Strong technical aptitude, product common sense, and curiosity combined with a genuine love for products, people, and user experience
• Experience with a variety of UX deliverables (customer journeys, wireframes, user flows, mockups, prototypes, etc.), paired with a keen sense of when to choose the right tool(s) to communicate the design
• A portfolio of software design that demonstrates your design process, skills and creativity
• Experience conducting user research, distilling data to insights, and using insights to inform the product experience
• Excellent communication, collaboration, and problem-solving skills
• Minimum of 2 years of experience in user experience design
• Knowledge of Agile UX and Lean UX methodologies and experience working in a highly collaborative, agile environment is a huge plus
• Previous experience with agentic AI is highly desired

Benefits

• A comprehensive Total Rewards package
• Discretionary bonuses you may be eligible for based on your role and/or employment type
• A culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards
• Coaching and mentorship with our best-in-class leaders
• Giving you the time and tools to develop your skills
• A world where living in, investing in, managing, and supporting communities feels magical and effortless
• Innovating with purpose while cultivating a culture of impact
• Hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are
• Space to fuel innovation and collaboration
• We come together to celebrate, connect, and succeed

Company Overview

Company H1B Sponsorship