Note: The job is a remote job and is open to candidates in USA. Job Duck is a lifestyle company that connects individuals with rewarding remote job opportunities. They are seeking a Legal Receptionist to be the first point of contact for clients in sensitive family law matters, managing communications and maintaining organized records.

Responsibilities

• Monitor and manage overflow call system
• Assist with general office organization and electronic filing systems
• Organize and maintain electronic client records in the CRM system
• Process and respond to incoming emails according to firm guidelines
• Gather basic caller information and document accurately
• Handle confidential information in compliance with legal requirements
• Answer and direct incoming calls with professionalism
• Make referrals for callers seeking assistance outside the practice area

Skills

• Time Zone: Pacific Standard Time (PST)
• Office Hours: 8:30 am to 5:00 pm PST
• 2-3 years of experience working as a receptionist/ front desk position
• Legal background is highly appreciated
• Software: CRM system, Microsoft Office Suite
• Positive attitude
• Effective communication skills
• Proactivity
• Team player mindset
• Problem-solving ability
• Emotional intelligence
• Detail-oriented approach
• Strong organizational skills
• Ability to manage confidential information

Company Overview