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[Remote] WFH Customer Service Agent (Remote / Entry Level)

Remote · Finland Full-time

Note: The job is a remote job and is open to candidates in USA. AO Globe Life is hiring professionals to help families and individuals across the United States access essential benefit programs through scheduled virtual consultations. This fully remote opportunity offers meaningful work, professional development, and long-term income potential within a mission-driven organization.

Responsibilities

  • Conduct scheduled virtual consultations to understand client needs
  • Guide individuals and families through available benefit options and enrollment processes
  • Maintain accurate client records and manage follow-up communication
  • Provide professional, client-focused service and build long-term relationships
  • Participate in training sessions, mentorship programs, and team development meetings

Skills

  • Authorized to work in the United States
  • Windows-based laptop or desktop computer with webcam capability
  • Reliable high-speed internet connection
  • Candidates with customer service, consulting, or sales backgrounds (helpful but not required)

Benefits

  • Fully remote work environment available throughout the United States
  • Flexible scheduling that supports work–life balance
  • Pre-qualified client consultations provided—no cold outreach required
  • Long-term income opportunities through vested renewals
  • Paid training and ongoing professional development
  • Leadership development and advancement pathways for top performers
  • Supportive, collaborative team culture

Company Overview

  • AO serves working families across America and Canada and we are the largest distribution system of Globe Life, American Income Division. It was founded in 1951, and is headquartered in Redmond, Washington, USA, with a workforce of 1001-5000 employees. Its website is http://www.altig.com.
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