Genuine is the way

At SARA Group, we believe that being genuine and authentic is a fast track to success. Candid communication and genuine behaviors help build deeper connections, leading to more productive collaboration, ideation, and growth. Never afraid of change, always moving and improving, it is by being the truest and best version of ourselves that we build towards great accomplishments and results. So, at SARA, we keep it real, we support each other, and we move together to achieve big things!

The Sales Associate - Villeroy & Boch position is for our Retail Department, a customer focused function within SARA Group responsible for delivering exceptional shopping experiences, achieving sales targets, and ensuring operational excellence across our stores.

What You'll Do

· Achieve individual sales targets while contributing to overall store sales and profitability goals.

· Deliver excellent customer service by building strong relationships with clients and understanding their needs.

· Ensure the store operates in full compliance with company policies, procedures, and operational standards.

· Monitor daily store operations and provide regular feedback and updates to the Sales Manager.

· Maintain store upkeep and ensure visual merchandising standards are consistently aligned with company guidelines.

· Ensure all product pricing and barcode labeling are accurate and compliant with company policy.

· Support the execution of merchandising strategies to enhance the customer shopping experience.

· Identify and highlight maintenance requirements within the store and follow up on execution.

· Investigate lost sales opportunities and customer concerns to support continuous improvement.

· Suggest innovative marketing and promotional ideas to drive customer engagement and sales growth.

· Contribute positively to team efforts, maintaining a collaborative and motivated work environment.

· Act as a role model by demonstrating professionalism, positivity, and high performance standards.

· Collaborate with cross-functional teams and management to ensure smooth store operations and business success.

· Maintain a positive attitude, strong work ethic, and customer-first mindset at all times.

What You Should Bring

· Customer Focus: You are passionate about delivering outstanding service and creating memorable customer experiences.

· Communication Skills: You confidently engage with customers and colleagues in a professional and approachable manner.

· Sales Mindset: You are target-driven, motivated, and proactive in identifying sales opportunities.

· Teamwork: You thrive in collaborative environments and contribute to a positive team culture.

· Adaptability: You work effectively under pressure and handle challenges with confidence and professionalism.

· Organization: You maintain high attention to detail while managing store standards and operational tasks efficiently.

What We're Looking For

· Bachelor’s degree in business administration or a related field.

· Minimum of 2 years of sales experience, or fresh graduates with strong sales potential and enthusiasm to learn.

· Strong interpersonal and communication skills with a professional and energetic personality.

· Proactive, creative, and customer-oriented approach to sales.

· Strong commitment to customer service excellence and relationship building.

· Ability to multitask, work under pressure, and manage challenging situations effectively.

· Confident, driven, organized, and enthusiastic individual with a passion for retail and sales.

Why Join Us?

Learning, Development & Performance Excellence – access to e-learning, educational programs, and personalized development plans designed to fuel career growth. Our structured career journeys are supported by an AI-driven talent management system that connects performance and potential directly to rewards.

Wellbeing & Coaching – on-demand mental health coaching and perks that support balance and resilience.

SARA Cares – initiatives that extend to education and other human-centered benefits beyond work.

All benefits and programs are subject to company policy and eligibility criteria.

Apply today and let’s make it happen!