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Scrum Master || WFH || Up to 120k

Remote · Portugal Full-time

This is a remote position. OutForce is a people-first outsourcing company focused on building high-performing teams and long-term careers. We partner with companies around the world, providing dedicated offshore professionals who work as an extension of our clients’ teams. Unlike traditional outsourcing models, our people are fully embedded into their client’s business, creating meaningful work, stronger collaboration, and long-term career opportunities. We are proud to be:

  • Great Place to Work® Certified
  • HR Asia Best Companies to Work for in Asia 2025
  • HR Asia Most Caring Company Award 2025
  • HR Asia Diversity, Equity & Inclusion Award 2025

At OutForce, we invest in our people through career growth opportunities, flexible work environments, supportive leadership, and a culture built on trust, collaboration, and continuous improvement. As a tech-enabled, people-powered company, we are committed to helping our employees grow alongside some of the world’s most exciting businesses. Join OutForce and build your future with one of Asia’s best workplaces. About the Team You’ll Join They are a telecommunications provider delivering cloud-based communication and connectivity solutions for businesses. Their services include business phone systems, internet, mobile, and unified communications tools, designed to improve connectivity, scalability, and operational efficiency—particularly for small to mid-sized organizations. Job Overview: Employment type: Full-time Shift: AEST working hours Work setup: FULLY REMOTE Salary: PHP 100,000.00 - PHP 120,000.00 What we offer:

  • Competitive compensation package aligned with your skills and experience
  • Comprehensive HMO coverage, including a free dependent up to 3
  • Employee referral program with rewarding incentives
  • 30 days of annual leave, giving you flexibility to manage your time
  • Engaging team activities and events to keep work enjoyable
  • Build strong, high-impact connections with key stakeholders across the business
  • Take part in client engagement initiatives to elevate your professional experience.

Role Overview: We’re looking for an experienced Scrum Master to help keep teams aligned, organized, and delivering quality work across product, engineering, design, and marketing. This is a hands-on role focused on improving delivery flow, removing blockers, and helping teams work effectively without drowning everyone in process. You’ll partner closely with the Program Manager, Technical Delivery & GTM, who oversees cross functional program delivery, prioritization, and stakeholder alignment across the business. While the Program Manager focuses on broader delivery coordination and strategic priorities, you’ll own the day-to-day delivery rhythm across teams, helping maintain momentum, visibility, and healthy ways of working as the business continues to grow. You’ll also act as a coach and facilitator across teams, helping create an environment where people can collaborate well, stay focused on priorities, and improve how work gets delivered over time. What We’re Looking For:

  • 3 to 5 years’ experience as a Scrum Master, Agile Project Manager, or similar Agile delivery role
  • Strong understanding of Agile, Scrum, and Lean delivery practices
  • Experience coordinating cross-functional teams in fast-paced environments
  • Strong communication, facilitation, and stakeholder management skills
  • Experience with Jira, Confluence, or similar tools
  • Ability to balance structure with pragmatism
  • Comfortable balancing technical and commercial priorities
  • Good judgement and the ability to adapt Agile practices to real-world delivery environments

Nice to have:

  • Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent certification
  • Experience working with scaled Agile frameworks (SAFe, LeSS, or DA)
  • Experience in SaaS, telecommunications, or digital product environments
  • Background in software development, digital marketing, product management, or business analysis

What You’ll Be Working On: Agile Facilitation & Team Support

  • Lead sprint ceremonies including stand-ups, planning, retrospectives, and backlog refinement sessions
  • Support healthy delivery cadence and strong team operating rhythms
  • Encourage self-organization, accountability, and sustainable delivery habits within teams
  • Remove blockers and help resolve issues impacting delivery flow
  • Coach teams and stakeholders on practical Agile ways of working
  • Support teams in improving Agile maturity at a pace that works for the people doing the work
  • Help establish clear and practical delivery standards, including consistent definitions of done (DoD)

Delivery Coordination & Visibility

  • Ensure delivery boards and workflows remain accurate, organized, and visible
  • Support Product Owner with backlog refinement, prioritization, and delivery readiness
  • Support coordination across both technical delivery and go-to-market initiatives
  • Partner closely with the Program Manager to support delivery visibility, dependency management, and cross-functional coordination

Continuous Improvement & Metrics

  • Track Agile delivery metrics such as velocity, throughput, and sprint progress to identify improvement opportunities
  • Support better delivery predictability, visibility, and team effectiveness over time
  • Encourage practical improvements across workflows, collaboration, and delivery habits
  • Run retrospectives that lead to meaningful actions, not just another list nobody revisits
  • Keep delivery flowing without adding process for the sake of process

Ready to take your career to the next level? Join us and be part of a team that values your growth, celebrates your achievements, and empowers you to make a real impact. Apply today and start shaping your future with a company that invests in your success every step of the way!

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