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Security Analyst- Technical Documentation and Writing skills- (EST Hours) - Remote

Remote · Vietnam Full-time

Security Analyst SOP Documentation & Security Operations Position Summary We are seeking a detail-oriented Security Analyst with strong technical and documentation skills to support cybersecurity operations and process standardization efforts. This role is responsible for developing, documenting, and maintaining Standard Operating Procedures (SOPs) by gathering information through direct observation, stakeholder interviews, and verbal instruction. The ideal candidate can translate technical processes into clear, accurate, and easy-to-follow documentation while working closely with security operations teams. In addition to documentation responsibilities, the Security Analyst will support the administration, monitoring, and operational use of various cybersecurity tools and platforms.

Key Responsibilities

Document, develop, and maintain Standard Operating Procedures (SOPs), work instructions, and operational runbooks for security processes. Gather process information through observation of daily operations, interviews, workshops, and verbal instruction from technical staff. Translate complex technical concepts and workflows into clear, concise, and user-friendly documentation. Collaborate with security engineers, analysts, and IT teams to validate documented procedures and ensure accuracy. Review and update documentation regularly to reflect process changes, tool updates, and evolving security requirements. Support security monitoring, incident response, and operational activities across the organization's security platforms. Assist with the implementation, configuration, and maintenance of cybersecurity tools and technologies. Identify opportunities to improve operational efficiency through process standardization and documentation. Participate in security audits, compliance initiatives, and process improvement projects. Maintain documentation repositories and ensure version control and document governance standards are followed.

Required Qualifications

Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field, or equivalent professional experience. Experience working in a Security Operations Center (SOC), cybersecurity, or IT security environment. Exceptional written communication, technical writing, and documentation skills. Ability to gather requirements and accurately document processes from verbal instruction and observation. Strong attention to detail and organizational skills. Ability to communicate effectively with both technical and non-technical stakeholders. Analytical and problem-solving skills with the ability to work independently. Preferred Technical Skills Experience with one or more of the following security tools and platforms: CrowdStrike Falcon Microsoft Defender Darktrace Grafana Additional experience with Endpoint Detection and Response (EDR) solutions Security Information and Event Management (SIEM) platforms Threat detection and incident response processes Security monitoring and alert triage IT operations and infrastructure documentation

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