YOUR TASKS: First point of contact for e-learning requests of our external customers Responsible for processing and maintaining the e-learning requests as a Key User in our Learning Management System (LMS) Stand as the first line of support, offering Level 1 troubleshooting assistance and working closely with Level 2 & 3 support to deliver efficient solutions. Take charge of creating new user accounts in our Learning Management System and ensuring data accuracy Efficiently manage all related administrative tasks to ensure smooth operations Coordination with specialist departments, regional training organization teams, internal customers and/or service providers Consulting internal customers and regional training coordination teams on questions about our e-learning portfolio Alignment with service providers (price negotiations, process agreements, quality assurance, etc.) YOUR PROFILE A degree in (e.g. human resources, business administration, pedagogy) or completed a commercial apprenticeship plus relevant professional experience are desired. Minimum experience of 1 year in the field of training/events or in further professional education and initial experience with an Learning Management System desired Strengths in the areas of: Organization and planning, structured work, and customer orientation Strong Interest in learning the Business & closely working with Operations team Good judgement and negotiation skills, Engagement and „hands-on-mentality“ Solution-oriented action, communication and conflict skills, ability to work in a team and reliability Very good MS 365 Office skills (Excel, Word, PowerPoint, Teams) Very good English skills (written and spoken) any of the following languages German, Spanish, Portuguese, Turkish or Polish, would-be a plus YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to. #Flexibility: A good work-life balance is important to us! To ensure that the balancing act between university and career succeeds in the best possible way, we offer our employees flexible working hours and the opportunity to work remotely. #Compensation: Effort should be rewarded - with us working students receive an attractive hourly wage of 17.00 EUR. #Holiday: We offer you 30 days of vacation per year based on a 5-day-weel, plus December 24th and 31st off. #GreenerFuture: With us, you get the opportunity to make a real contribution to a sustainable world. #Mobility: To enable our employees to support a greener future in their private lives, we offer bike leasing and subsidize the ticket for public transport with 80%. #Development: Do you want to grow with us? With us, you can supplement your theoretical knowledge with valuable practical experience. #Lunchbreak: In our in-house canteen, we provide you with delicious meals at discounted prices. #OneCompany: Together we achieve more – with over 10,000 employees from 95 nations, we promote an international and collegial corporate culture. *Some offers may vary by location Nordex adheres to a policy of equal employment opportunity. All employment decisions are made without regard to religion, age, sex, color, national origin, handicap, or other protected class and are in full compliance with all federal and state laws. Severely disabled applicants and applicants of equal status will be given special consideration in the event of equal suitability. In principle, employment is also possible on a part-time basis.