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Social Media Engagement Coordinator

Remote · United Kingdom Full-time

Anastasia Beverly Hills is seeking a Social Media Engagement Coordinator to join their dynamic social team. This junior-level role involves fostering community engagement, responding to interactions across social platforms, and supporting broader campaign goals while working closely with the marketing team.

Responsibilities

  • Monitor and respond to every comment, DM, like, mention, and tag across all major platforms (Instagram, TikTok, YouTube, Facebook, Threads, etc.)
  • Maintain a consistent and on-brand tone across all interactions
  • Proactively engage with followers, creators, and relevant conversations to foster community loyalty
  • Escalate key insights, sentiment shifts, or community feedback to the social and brand teams
  • Assist with scheduling and publishing daily content across social channels
  • Support in writing, editing, and posting captions that align with brand voice
  • Must be able to jump in to create or edit quick-turnaround social assets (images, gifs, short-form video) on Capcut, Instagram, Tik tok as needed
  • Relay important trends, feedback, or influencer/customer mentions to appropriate internal teams
  • Help maintain content calendars, community tracking documents, and social asset organization
  • Ensure all posts are properly tagged for performance tracking and analytics
  • Stay informed on beauty, culture, and social media trends to keep ABH at the forefront of conversation
  • Conduct competitive and trend research to inform team strategy
  • Additional duties as assigned to support the needs of the social media department

Skills

  • 1+ years of experience in social media or digital engagement (internships included); beauty or fashion industry experience is a plus
  • Bachelor's degree in Marketing, Communications, or a related field
  • Deep understanding of how users engage on platforms like Instagram, TikTok, YouTube, and Facebook
  • Exceptional written communication and copywriting skills
  • Detail-oriented with strong grammar and editing abilities
  • Positive, proactive, and enthusiastic team player
  • Willingness to occasionally work evenings or weekends, especially during product launches or high-traffic moments
  • Hybrid work location: Must be available onsite 4 days a week, and 1-day WFH from 9 am- 6 pm
  • Familiarity with basic photo or video editing tools (e.g., Canva, Adobe Express, CapCut) is a bonus

Benefits

  • Full benefits
  • 401(K) plan with matching contributions from the company
  • Bonus eligible

Company Overview

  • A beauty company based in Beverly Hills, CA. It was founded in 1997, and is headquartered in Beverly Hills, California, USA, with a workforce of 51-200 employees. Its website is http://www.anastasiabeverlyhills.com/.
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