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Supply Chain Coordinator

Remote · Malaysia Full-time

At Pair Eyewear, we believe in placing our people at the center of everything we do. We are dedicated to fostering a joyful and dynamic workplace, providing our employees with an environment where they can thrive and make a meaningful impact. We are seeking a Supply Chain Associate to support both inbound and outbound logistics operations, ensuring smooth execution, visibility, and reporting across the supply chain. This role will report into the Senior Manager of Logistics Operations and work with cross-functional partners to manage purchase order flow, freight execution, 3PL coordination, SKU management, and issue resolution—helping ensure product moves efficiently from suppliers to warehouses and ultimately to customers and partners, even during peak periods and key launches. What You’ll Do: Manage inbound purchase orders and shipments, ensuring suppliers meet ship dates, quantities, and documentation, while proactively flagging risks and maintaining reporting for supply planning and warehouse visibility Coordinate inbound freight bookings and track shipments through delivery, resolving delays, shortages, damages, or missing paperwork Execute and track outbound shipments, including 3PL coordination, replacements, and issue resolution Partnering with warehouse teams to ensure timely execution, especially during peak periods, launches, and high-volume seasons Own SKU setup and ongoing maintenance in NetSuite, ensuring item data accuracy across supply chain–critical fields Prepare weekly and monthly KPI reporting on PO health, inbound/outbound performance, transit times, and service levels Support cross-functional handoffs and process improvements across Sourcing, Planning, CX, Logistics, and warehouse partners Manage ad hoc, rush, or exception-based shipments as needed Who You Are: Highly organized and execution-focused, with the ability to manage multiple inbound and outbound shipments, POs, and SKUs simultaneously Comfortable working with large data sets and maintaining accuracy across detailed trackers and reports Detail-oriented with a strong focus on data hygiene, system accuracy, and follow-through Able to prioritize tasks in a fast-paced environment and adapt as supply chain timelines shift Proactive in identifying and escalating risks related to timing, quantities, or system data integrity Comfortable working cross-functionally with internal teams, suppliers, freight forwarders, 3PLs, and warehouse partners Clear, concise communicator who is comfortable asking questions, documenting issues, and escalating when needed Need to Have: Bachelor’s degree in Business, Supply Chain, Operations, or a related field 3-4 years of experience in supply chain, logistics, sourcing, production, or operations Advanced proficiency in Microsoft Excel (e.g., VLOOKUPs, pivot tables, data analysis) Experience working with freight forwarders, carriers, and distribution centers or 3PLs Hands-on NetSuite experience (required), including SKU/item management and supply chain–related workflows Eagerness to learn and grow within a fast-paced, scaling supply chain environment Nice to have: Experience working with SourceDay and a range of TMS tools to support PO management, freight tracking, and logistics coordination Some Benefits and Perks of Working At Pair: Health, vision and dental insurance Generous vacation policies Competitive salaries with equity opportunities Retirement savings plan options Free eyewear (plus discounts for family and friends) At Pair, we carefully consider a wide range of factors when determining compensation. These considerations can cause your compensation to vary. The pay range for this position is expected to be between $70,000 - $75,000 and will depend on your skills, qualifications, and experience. Additionally, this role might be eligible for discretionary short-term and long-term incentives. We encourage all interested candidates to apply. Pair is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of actual or perceived age, ancestry, citizenship, color, disability, familial status, family responsibilities, gender identity/expression, genetic information, marital status, matriculation, national origin, personal appearance, political affiliation, pregnancy or related condition (including breastfeeding), race, religion, sex, sexual orientation, socioeconomic status, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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