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Talent Acquisition Operations Manager – Americas

Remote · Ghana Full-time

Job Description:

  • Lead regional initiatives and priorities that strengthen Talent Acquisition Operations capabilities and support continuous improvement across the Americas
  • Manage a regional team of TA Operations professionals, including Lead and Senior team members and coordinators, to deliver high-quality outcomes on time in a fast-paced environment
  • Drive regional adoption of recruiting processes, enterprise standards, tools, and technologies
  • Monitor regional metrics, workload, capacity, service delivery, and data integrity to identify trends, risks, and opportunities
  • Leverage data and analytics to reinforce accountability and improve operational performance
  • Partner with recruiting teams and stakeholders to improve the candidate, recruiter, and hiring leader experience
  • Apply Lean methodologies and project management rigor to process improvements and operational enhancements
  • Partner with technology teams on implementation, support, training, and adoption of recruiting tools and systems
  • Oversee compliance with company policies, data privacy regulations, enterprise standards, and local requirements across the Americas region
  • Support governance activities, including audits, controls, and regional compliance reviews
  • Serve as the regional point of contact for escalations and stakeholder needs related to TA Operations
  • Contribute to global TA Operations projects and share regional insights to support enterprise-wide improvements
  • Foster a culture of belonging, growth, accountability, and continuous improvement

Requirements:

  • Bachelor’s degree from an accredited university or college, or equivalent knowledge/experience
  • Minimum (12) years of experience in Talent Acquisition with a minimum of (10) years of experience in Talent Acquisition Operations
  • Minimum of (5) years of People Leadership experience
  • Prior experience managing people and/or leading high-performing teams
  • Experience leading cross-functional, remote, and diverse teams or initiatives
  • Expertise in recruiting best practices, process improvement, project and change management, and recruiting technologies and systems
  • Strong analytical skills and experience using data to support decisions and improve outcomes
  • Advanced proficiency in Microsoft Office Suite, including Excel
  • Willingness to work across multiple time zones within the Americas and on select global calls as needed
  • Willingness to travel up to 10% as required
  • Strong English language proficiency (speaking, writing, and reading)
  • Ability to prioritize tasks and adapt as priorities evolve.

Benefits:

  • Professional development
  • Actively contribute to governance activities, including audits and controls.
  • Support of compliance with company policies and data privacy regulations.

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