About Company At Career.zycto, we are at the forefront of digital healthcare innovation, transforming patient care through advanced telehealth solutions. For a Telehealth Nurse, our environment offers unparalleled opportunities to leverage your clinical expertise in a flexible, remote setting. We foster a culture of empathy, continuous learning, and technological empowerment, ensuring you can deliver high-quality, impactful care from anywhere. Join us and be part of a team dedicated to making healthcare accessible and efficient for communities across Singapore, redefining the future of nursing through technology and compassionate service.

Job Description

Career.zycto is seeking a dedicated and compassionate Telehealth Nurse to join our innovative remote team in Yew Tee, Singapore. In this crucial role, you will be instrumental in delivering high-quality, patient-centered care through virtual platforms, ensuring accessibility and efficiency for our diverse patient population. This is an exciting opportunity for a registered nurse to leverage technology in a dynamic, forward-thinking healthcare environment, providing vital health assessments, education, and support from the comfort of your home. As a Telehealth Nurse, you will utilize secure video conferencing, phone calls, and digital messaging to assess patient conditions, provide medical advice, manage chronic diseases, and offer health education. You will work autonomously while being an integral part of a collaborative clinical team, ensuring seamless coordination of care. This position demands exceptional critical thinking skills, a deep understanding of nursing principles, and a strong commitment to patient advocacy, all delivered with empathy and professionalism in a remote setting. If you are passionate about transforming healthcare delivery and eager to contribute your expertise to a growing telehealth service, we encourage you to apply. You will be empowered to make a real difference in patients' lives, guiding them through their health journeys with expertise and compassion, irrespective of geographical barriers. Embrace the future of nursing with Career.zycto, where your skills will shape innovative care models.

Key Responsibilities

• Conduct comprehensive virtual health assessments, including symptom evaluation, medical history review, and mental health screenings.
• Provide accurate and timely nursing advice, patient education, and health coaching on various medical conditions, medications, and preventive care.
• Triage patient calls and virtual consultations to determine the appropriate level of care, referring to specialists or emergency services when necessary.
• Document all patient interactions, assessments, interventions, and care plans accurately and thoroughly in the electronic health record (EHR) system.
• Monitor and manage chronic disease patients remotely, ensuring adherence to treatment plans and tracking progress.
• Collaborate effectively with interdisciplinary healthcare teams, including physicians, specialists, and administrative staff, to optimize patient outcomes.
• Maintain strict patient confidentiality and adhere to all regulatory and ethical standards of nursing practice in Singapore.
• Utilize telehealth technology proficiently to facilitate virtual consultations and manage patient communications.
• Participate in ongoing professional development and training to stay current with best practices in telehealth and nursing.
• Develop personalized care plans and follow-up strategies for patients based on their individual needs and health goals. Required Skills
• Valid Registered Nurse (RN) license from the Singapore Nursing Board (SNB)
• Minimum of 3 years of clinical nursing experience in acute care, primary care, or a related field
• Proficiency in using electronic health record (EHR) systems and telehealth platforms
• Excellent verbal and written communication skills in English
• Strong critical thinking, problem-solving, and decision-making abilities
• Ability to work independently and manage time effectively in a remote work environment
• Demonstrated empathy, patience, and cultural sensitivity in patient interactions
• Strong technical aptitude and comfort with virtual communication tools Preferred Qualifications
• Prior experience in telehealth, telephone triage, or remote patient monitoring
• Certification in Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS)
• Experience with chronic disease management programs
• Proficiency in additional languages relevant to Singapore's multicultural population (e.g., Mandarin, Malay, Tamil)
• Familiarity with Singapore healthcare regulations and guidelines for telehealth services Perks & Benefits
• Competitive salary and performance-based incentives
• Comprehensive health, dental, and vision insurance coverage
• Flexible remote work schedule and work-life balance initiatives
• Generous paid time off and public holidays
• Dedicated budget for continuous professional