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Travel Support & Client Services Specialist

Remote · Poland Full-time

Remote Opportunity Our team is currently seeking organized and service-oriented individuals interested in assisting clients with travel coordination and customer support. As a Travel Support & Client Services Specialist, you will help manage travel arrangements, assist with reservation-related tasks, and provide responsive support throughout the client experience. This role is ideal for individuals who enjoy communication-focused work, staying organized, and working independently in a remote setting. Previous experience is not necessary, as onboarding, training, and ongoing resources are provided.

Responsibilities

  • Assist clients with coordinating vacations, cruises, accommodations, and travel-related services
  • Research travel options and availability through approved booking and supplier systems
  • Review itineraries and reservation details to help ensure accuracy
  • Provide helpful recommendations and service support based on client needs and preferences
  • Communicate professionally with clients through email, phone, and digital messaging platforms
  • Handle booking updates, travel changes, and customer service inquiries in a timely manner
  • Maintain organized records, travel documents, and customer account information
  • Participate in online training sessions and virtual team meetings

Benefits

We Offer

  • Fully remote work environment
  • Flexible scheduling opportunities
  • Training and support provided
  • Access to travel incentives, discounts, and supplier perks
  • Positive and collaborative team atmosphere
  • Opportunities for continued growth and development

Qualifications

  • Strong interpersonal and communication skills
  • Ability to manage multiple responsibilities and stay detail oriented
  • Comfortable using computers, online systems, and communication tools
  • Reliable internet connection required
  • Self-motivated and dependable
  • Must be at least 18 years old
  • Must be legally authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain

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