Virtual Assistant (Part-Time | Remote)

About the Role

LTD Scale is seeking a highly organized and proactive Virtual Assistant to provide administrative and operational support to a growing business. This role is ideal for someone who thrives in a structured environment, enjoys managing multiple priorities, and takes ownership of tasks from start to finish. You'll play a key role in supporting daily operations, client communications, follow-ups, documentation, and process management while working closely with leadership and the broader team. Schedule Monday to Friday Preferred Hours:9:00 AM – 12:00 PM Pacific Time Zone, or 9:00 AM – 1:00 PM Pacific Time Zone Must be available to attend a weekly team meeting every Monday from 11:00 AM – 12:00 PM PST

Key Responsibilities

Provide general administrative support Answer and manage inbound phone calls professionally Monitor and respond to inquiries received through the company website's Contact Us page Prepare and send invoices to clients Send scopes of work, proposals, and contracts to prospective clients Follow up with prospects after meetings and maintain communication pipelines Utilize existing templates, workflows, and SOPs to ensure consistency Support HR tracking and documentation through internal systems Maintain accurate records and updates within company platforms Assist with ongoing administrative projects and process improvement initiatives Complete action items assigned during weekly team meetings Learn new processes and take on additional responsibilities as the business grows

Qualifications

Previous experience as a Virtual Assistant, Administrative Assistant, Executive Assistant, or similar remote support role Experience using Monday.com is required Strong organizational and time management skills Excellent follow-up and task management abilities Ability to work independently with minimal supervision Professional written and verbal communication skills Comfortable managing multiple priorities and deadlines Detail-oriented with strong problem-solving abilities Preferred Experience Client communication and customer support Invoicing and administrative coordination CRM and project management systems Process documentation and SOP implementation

Compensation

Competitive compensation based on experience and qualifications Why Join LTD Scale? Fully remote work environment Supportive and collaborative team culture Opportunity to grow with an expanding organization Exposure to a variety of business operations and administrative functions Ongoing learning and development opportunities If you're a highly organized professional who enjoys keeping things running smoothly and taking ownership of administrative processes, we'd love to hear from you.