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Virtual Care Coordinator - VCC 26-04278

Remote · Canada Full-time

Job Title: Virtual Care Coordinator Location: New York, NY Duration: 13 Weeks Schedule: 37.5 hours/week (5x7.5-hour shifts) Job Summary: The Virtual Care Coordinator supports telehealth and remote patient monitoring services within a virtual care environment. This role ensures safe, efficient, and high-quality patient care while coordinating between clinical teams, leadership, and technology platforms. Key Responsibilities:

  • Monitor virtual patient care activities to ensure patient safety and clinical effectiveness
  • Collaborate on development and implementation of telehealth workflows, policies, and best practices
  • Conduct quality assurance reviews and analyze performance metrics for virtual care programs
  • Provide real-time technical and clinical support for telehealth and remote monitoring systems
  • Monitor patient status and escalate clinical concerns to appropriate care teams
  • Coordinate telehealth consults, follow-ups, and remote monitoring assignments
  • Train staff on telehealth workflows, systems, and documentation standards
  • Maintain accurate documentation of patient observations, interventions, and safety events
  • Serve as liaison between clinical teams, IT, and telehealth vendors
  • Support reporting, program development, and continuous quality improvement initiatives

Required Experience:

  • Minimum 3 years of direct patient care experience
  • Minimum 2 years of telehealth or remote patient monitoring experience
  • Experience with EMR systems (Epic preferred)
  • Strong knowledge of HIPAA compliance and patient privacy standards

Required Skills:

  • Strong communication and interpersonal skills
  • Excellent problem-solving and multitasking abilities
  • Ability to navigate multiple technology platforms
  • High attention to detail and organizational skills
  • Ability to work in a fast-paced virtual care environment

Education (Preferred):

  • Associate or Bachelor’s degree in a health-related field

For more details reach at [email protected] or Call / Text at 732-791-4827

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