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Virtual Client Care & Hotel Booking Assistant

Remote · Malaysia Full-time

About The Position Join Destination Knot as a Virtual Client Care & Hotel Booking Assistant, supporting travelers with hotel selections, reservations, and guest inquiries. You’ll combine customer-service excellence with attention to detail to ensure smooth travel experiences.

Responsibilities

Assist clients with hotel searches and confirmations Ensure booking accuracy and timely communication Handle customer questions professionally Support administrative tasks related to hotel stays Preferred Skills Clear, friendly communication Problem-solving and attention to detail Basic computer and online booking proficiency Interest in hospitality and travel

Benefits

Fully remote, flexible schedule Access to training resources and travel perks Rewarding work supporting travelers worldwide We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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