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Brokerage Assistant

Remote · Hong Kong Full-time

Ryan Specialty is a company focused on providing operational support to the brokerage team. The Brokerage Assistant is responsible for managing day-to-day operational tasks, ensuring compliance, and facilitating communication within the team.

Responsibilities

  • Assists in executing and coordinating day-to-day brokerage operations and supports the implementation and improvement of operational procedures
  • Coordinates with the broker to prepare documents, cover letters etc. to market renewal business and provides necessary administrative support in filing, printing, and archiving documents
  • Administers and updates new and current client information in all required systems accurately
  • Maintains accurate and organized records of client accounts, transactions, and other relevant documentation and ensures compliance with record-keeping regulations
  • Performs customer service functions by answering broker requests and questions by telephone, email, chat, or in person
  • Contributes to the preparation of compliance reports related to brokerage operations and collaborates across broker and finance teams on business requirements
  • Adheres to regulatory requirements and internal policies and assists in the preparation of compliance reports
  • Assists in identifying and mitigating operational risks and collaborates with risk management teams to implement controls
  • Supports the Brokerage team with any ad hoc tasks and requests

Skills

  • Less than 1 year of experience in the Insurance industry or Underwriting
  • Bachelor's degree required; Business Administration, Sales, and Risk Management preferred. Any other related discipline or commensurate work experience considered
  • Prescribed: Minimum requirements for state P&C and/or surplus line licenses

Benefits

  • Paid time off for company holidays, vacation, sick and personal days
  • Paid parental leave
  • Mental health services
  • Bonuses
  • Benefits
  • Reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law

Company Overview

  • Ryan Specialty is an insurance firm that provides solutions for brokers, agents, and insurance carriers. It was founded in 2010, and is headquartered in Chicago, Illinois, USA, with a workforce of 5001-10000 employees. Its website is https://ryanspecialty.com.
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