About the position We’re seeking a CRM & Marketing Coordinator with strong HubSpot experience to serve as the primary administrator of our HubSpot CRM. As a newly implemented system, this role will lead CRM setup, optimization, and adoption, ensuring HubSpot supports business development, marketing automation, and relationship management. This is a hands-on role ideal for someone experienced in CRM administration, HubSpot workflows, and marketing operations.

Responsibilities

• Serve as the primary HubSpot Administrator and CRM system owner
• Support implementation and manage ongoing CRM configuration and optimization
• Configure and maintain pipelines, properties, workflows, automation, and user permissions
• Build HubSpot reports and dashboards to track pipeline and marketing performance
• Ensure CRM data quality, data hygiene, and system integrity
• Manage HubSpot integrations with WordPress, email marketing tools, and internal systems
• Create documentation and train users to drive CRM adoption and best practices
• Administer and maintain the WordPress website (plugins, updates, performance)
• Support HubSpot–WordPress integration, including forms and lead capture
• Troubleshoot issues and apply basic HTML/CSS as needed
• Support SEO fundamentals and website analytics
• Execute email marketing campaigns (segmentation, lists, compliance)
• Maintain contact data consistency across CRM and marketing platforms
• Track and report on campaign performance and engagement metrics

Requirements

• 3–5+ years of HubSpot CRM administration experience
• Experience with marketing automation, workflows, and CRM reporting
• Proven ability to manage and optimize a CRM system independently
• Experience with WordPress and marketing technology integrations
• Strong communicator able to support non-technical users
• Detail-oriented with a focus on process improvement and data accuracy

Nice-to-haves

• HubSpot certifications (Admin, Marketing Hub, Sales Hub)
• Experience with Zapier or automation tools
• Background in B2B, professional services, or marketing operations
• Familiarity with Google Analytics, SEO, or project management tools (Monday.com)

Benefits

• 401k with a 3% employer contribution
• Discretionary profit sharing of up to 4.5% annually
• Medical, dental, and vision insurance. We cover 100% of the individual medical premium!
• 160 hours PTO, plus 12 Paid Holidays, 8 hours of Volunteer Time and Paid Parental Leave
• Hybrid work options and flexible working hours in the summer
• Parking and Transit Reimbursement
• Flexible Spending Accounts
• On-site gym and locker room
• Incentive plan for sales leads
• Generous Employee Referral Program