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Medical Communications, AI Strategy and Implementation Lead

Remote · Australia Full-time

When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. ABOUT THE ROLE : We're seeking an AI Strategy and Implementation Lead to drive Medical Communications AI strategy and lead its deployment across service lines. You'll translate complex business challenges into practical, AI-driven solutions that enhance operational efficiency and deliver measurable outcomes. This role combines strategic planning with hands-on accountability for designing, building, and embedding AI capabilities—including AI agents—within Medical Communications. This is a remote role based in the UK only. KEY RESPONSIBILITIES:

  • Lead execution of Medical Communications AI strategy and identify high-value AI opportunities across service lines
  • Design and build AI agents within large language model platforms (CoPilot, internal AI assistant) to automate tasks and enhance productivity
  • Lead end-to-end implementation of AI-driven solutions, manage timelines, and track success metrics
  • Mentor staff on AI applications and build internal capability through toolkits and playbooks
  • Provide AI input for proposals and serve as subject matter advisor on AI strategy for key accounts
  • Represent Medical Communications at industry events and contribute to thought leadership

WHAT WE'RE LOOKING FOR :

  • Extensive demonstrable experience in medical communications, medical affairs, or healthcare innovation
  • Proven track record leading AI or digital transformation initiatives in life sciences with hands-on implementation experience
  • Demonstrated experience designing and building AI agents within large language model platforms
  • Strong project management, analytical, and problem-solving skills
  • Excellent communication and relationship management abilities across all levels
  • Change management expertise and positive, innovation mindset
  • A collaborative team player
  • Solutions orientated and resilient
  • Proficiency in AI technologies: natural language processing, large language models, machine learning
  • Bachelor's degree required; Master's degree preferred
  • Formal or self-directed coursework/certification in AI agent development and LLM platforms

IDEAL CANDIDATE: You're a strategic thinker who thrives on solving complex problems with practical AI solutions. You have deep expertise in both AI strategy and implementation, with hands-on experience building AI agents. You're a collaborative team player with a positive mindset, detail-oriented, and committed to continuous learning in this fast-moving field.

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