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Director of Clinical Informatics (RN) - Vetter Senior Living

Remote · Canada Full-time

About the position At Vetter Senior Living, our mission of "Dignity in Life" guides everything we do. We are seeking a Director of Clinical Informatics who is passionate about advancing clinical excellence, supporting our teams, and ensuring that documentation and coding practices truly reflect the care we provide. This is a unique leadership opportunity for an RN who thrives at the intersection of clinical care, education, technology, and compliance -- and who is energized by building relationships and strengthening teams across our communities. In this role, you will serve as a trusted clinical expert and educator, helping our teams deliver exceptional care while ensuring accurate and compliant documentation.

Responsibilities

  • Lead and support ICD-10 diagnosis coding accuracy across Vetter communities
  • Serve as the clinical subject matter expert for our electronic health record (EHR) systems
  • Audit clinical documentation, coding workflows, and system utilization to ensure compliance and quality
  • Provide targeted education and coaching to improve documentation practices
  • Partner with operations, financial services, and billing teams to resolve coding-related concerns
  • Guide teams through system updates, regulatory changes, and evolving documentation standards
  • Drive process improvement initiatives that increase consistency, efficiency, and accountability
  • Build strong relationships across departments to support collaboration and success

Requirements

  • Active Registered Nurse (RN) license
  • Strong knowledge of ICD-10 diagnosis coding
  • Experience working with electronic health records and clinical documentation workflows
  • Ability to translate clinical needs into system solutions and process improvements
  • Strong communication skills -- both written and verbal
  • Willingness to travel to support our communities as needed

Nice-to-haves

  • Passion for teaching and developing others
  • High integrity and a relationship-focused leadership style
  • A positive, solution-oriented mindset

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