Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. NOTE: Employer will consider a remote location for this position in CONUS and Hawaii, but the following states are excluded for remote positions: Alaska, Kentucky, Maine, Maryland, Missouri, Nebraska, Oregon. Candidates must have relevant experience to include designing and delivering virtual training to adult learners, plus all other noted qualifications. This role will include travel up to 30%. The Instructional Designer creates customer-centered learning experiences that support our mission to educate, engage and enable our customers, partners and associates across the lighting and lighting controls industry. This role designs education that goes beyond product knowledge, enabling lighting specifiers, electrical distributors, electrical contractors, agents and other industry learners to solve real-world challenges, adopt new technologies and apply solutions with confidence. Blending instructional design, learning experience strategy, and facilitation, this position delivers application-driven learning that supports performance, adoption and long-term value. Expands beyond online training, creating end-to-end learning experience strategy and design, creating application-driven education that improves performance and adoption across the customer journey. Owns blended educational content development (eLearning, ILT, vILT) plus facilitator guides, job aids, and performance support, along with course setup and quiz tracking. Leads cross-functional content development with SMEs in Sales, Marketing, Engineering, and Product to translate technical and industry concepts into learner-ready experiences. Adds live facilitation and continuous improvement responsibilities (deliver sessions, gather feedback, iterate content in the LMS).

Key Responsibilities

Learning Experience Design Design and develop immersive, application-focused learning experiences that educate, engage and enable learners at every stage of the customer journey. Apply adult learning theory and instructional design methodologies (e.g., ADDIE) to create performance-based learning that drives behavior change and real-world application. Translate product, technical and industry concepts into clear, learner-ready course content that supports the curriculum, confident decision-making and execution. Design and deliver scalable, blended learning experiences, including eLearning, ILT, and vILT, aligned to customer personas and lifecycle stages, driving practice, application and measurable outcomes. Develop facilitator guides, participant materials, job aids and performance support tools that enable learning. Cross-Functional Collaboration Partner with subject matter experts across Training, Sales, Marketing, Engineering and Product teams to transform expertise into engaging, instructionally sound learning experiences. Collaborate with the Curriculum Coordinator to ensure learning journeys, courses, and delivery methods are grounded in real-world outcomes, informed by adult learning best practices, and support the curriculum (where applicable). Incorporate multimedia elements, including video, visuals and interactive activities to enhance engagement, comprehension and retention. Facilitation & Delivery Facilitate live and virtual learning experiences, including webinars, ILT/vILT sessions and CEU programs. Support hands-on, multi-day, onsite and event-based learning experiences that reflect real-world use cases and environments. Adapt facilitation style to meet diverse learner needs, experience levels and engagement dynamics. Learning Operations & Continuous Improvement Maintain and update learning content within the Learning Management System (LMS). Ensure educational content remains current with evolving products, technologies, codes and industry trends. Gather learner and stakeholder feedback to evaluate effectiveness and continuously improve learning experiences. Stay current on emerging instructional tools, multimedia technologies and adult learning practices. Additional Qualifications/Responsibilities Skills and Minimum Experience Required 3-5 years of experience in instructional design, customer education or learning and development (if its possible know lighting experience) Demonstrated experience designing curriculum and delivering instructor led or virtual training Foundation in adult learning theory and instructional design best practices Experience developing and delivering learning across multiple modalities (ILT, vILT, blended, eLearning) Confident presenter and facilitator for live learning environments Strong written, verbal and interpersonal communication skills Ability to manage multiple projects and priorities in a collaborative environment Technical Skills Proficiency with Microsoft Office and instructional design tools Experience with eLearning authoring tools (e.g., Articulate 360, Rise, Storyline, Captivate, iSpring, or similar) Articulate Rise, Camtasia, Vyond, Synthesia, Canva Experience working within Learning Management Systems Familiarity with video, audio, or multimedia tools a plus Education Bachelor's degree in Education, Instructional Design, Organizational Development, or a related field Travel requirements Willingness to travel approximately 30% to support customer training, workshops and events