Job Title Job Description: Prepares case files and Disability Benefits Questionnaires (DBQ) assigned in the client portal. Reviews and bookmarks medical records and creates a synopsis in order to answer medical opinion questions, if needed, based on the veteran's medical history. Remotely assists the medical provider during a scheduled appointment of a veteran by: Accessing, navigating, and preparing different apps in the medical provider's computer in the exam room prior to the scheduled appointment. Remotely interviewing the veteran via the approved video or telephone conference platform. Transcribing the medical history based on the veteran's answers to the questions in the DBQ. Remotely assisting the medical provider by documenting all the physical examination findings in the appropriate section of the DBQs. Completes all the sections of the DBQ spreadsheets after each appointment. Meets with medical providers to discuss each assigned case in order to determine the final diagnosis per DBQ and for approval of medical opinions. Transfers data from the DBQ spreadsheet to the client portal. Submission of DBQs in the client portal. Answering queries/addendum reports from the client's QAs. Coordinates with the medical providers and other team members regarding the scheduled appointments per day. Qualifications: BSN, active PHRN license Must have good communication skills in order to assist the veterans, medical providers, and colleagues well. Must be able to work independently, with minimal supervision. Must be flexible in work schedule changes, as needed. Must take accountability for all assigned cases. Must be proficient with the use of MS applications such as word, excel, and PowerPoint. Assists the Lead and/or Trainer in the improvement of the process. Assists in the creation of process-related templates, if needed. Perform other job-related duties as assigned by your supervisor or manager. Computer specs Requirement (work from home set up):

• Fiber connection and has at least 20mbps download and upload speed
• Has available backup internet minimum of 15mbps download and upload speed
• Main desktop/laptop must be i5 to i7 w/ 8GB RAM; 4th generation and above
• Backup desktop/laptop must be i3 to i5 w/ 8GB RAM; 4th generation and above