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Procurement Coordinator/specialist

Remote · Ghana Full-time

Job Title: Procurement Coordinator III Location: Remote - East Coast or Central Preferred Duration: 6+ Months Required Skills and Experience:

  • Proficiency in use of SAP ERP system to investigate, problem solve, and report
  • Minimum Education: Assoc. degree Supply Chain, Business, Economics, Engineering
  • Preferred Education: Bachelor’s degree Supply Chain, Business, Economics, Eng.
  • 3-5 years general procurement experience in industrial, MRO, service parts enviro
  • Proficiency in us of MS Office Suite – Excel, Word, Outlook
  • Capability to learn, use, modify & improve existing & new reports/analysis tools
  • Proficiency in use of basic ERP systems to investigate, problem solve & report
  • Capability to learn, use, modify and improve existing & new reports/analysis tools
  • Ability to prioritize multiple concurrent information requests with disciplined adjudication
  • Strong customer service focus and disciplined/concise communication / follow up skills
  • Commitment to follow defined processes and procedures, recommending improvements
  • Willingness and ability to adapt to changing priorities
  • Ability to influence supplier partners for adherence to defined process and policy
  • Demonstrated attention to detail

Preferred Skills and Experience:

  • Bachelor’s Degree in related field of study
  • Procurement Credentials: C.P.M, CPSM, APICS
  • 5+ Years procurement and/or parts management experience
  • 2+ Years of previous Field Service Network or Parts Distribution experience

Position Responsibilities may include, but not limited to:

  • Manage and resolve issues related to the setup and configuration of SAP systems during the onboarding process.
  • Troubleshooting problems to meet specific business requirements and ensuring smooth integration with other enterprise systems.
  • Monitors open orders to adjudicate missing/outdated confirmation, ship date expectation, shipment tracking and other pertinent order information.
  • Identifies opportunities to place supplemental purchase orders w/ secondary suppliers to adjudicate customer back orders.
  • Identifies alternate service parts sources to meet needs of field service teams.
  • Coordinates/Executes supplemental ordering as necessary to meet field service needs.
  • Interacts with suppliers daily to ensure order data is updated in systems appropriately.
  • Assists in training suppliers on provided systems maintenance routines and may help suppliers enter information as necessary.
  • Investigates/adjudicates critical part outage recovery support for emergency and urgent calls including tracking part shipments.
  • Responds to customer service inquiries to provide parts delivery information.
  • Assists 3PL in adjudicating receiving transaction & inventory count reconciliation.
  • Other projects or duties may be assigned by manager or team members.

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