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Project Operations – Product Specialist

Remote · Philippines Full-time

Job Description:

  • Act as a project management enablement resource across the entire CTI organization.
  • Enable CTI teams to effectively project manage their own initiatives and processes.
  • Provide hands on project management coaching and support.
  • Support medium to large, cross functional initiatives.
  • Promote consistent use of project management standards, templates, and delivery practices across CTI.
  • Support project close out activities, including documentation and lessons learned.
  • Provide delivery and coordination support for Product & Pricing related Salesforce work.

Requirements:

  • Bachelor’s degree preferably in Business, Information Systems, Computer Science, or a related field.
  • Five or more years of relevant experience in project management, delivery enablement, business operations, or enterprise systems support.
  • Demonstrated experience supporting the planning, coordination, and delivery of complex initiatives.
  • Proven ability to enable and coach teams on effective project management practices, standards, and ways of working.
  • Experience working effectively with multiple teams and stakeholders.
  • Strong facilitation skills.
  • Strong problem solving, organizational, written, verbal, and interpersonal communication skills.
  • Hands on experience with modern project management tools such as Wrike, JIRA, or similar platforms.
  • Familiarity with Salesforce based commercial environments preferred.

Benefits:

  • 24/7 Client Support
  • Professional development opportunities
  • Inclusive environment

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