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Receptionist

Remote · Italy Full-time

Guarantee Trust Life Insurance Company (GTL) is currently seeking a Receptionist to join our team! The Receptionist is responsible for greeting guests, answering the telephone, directing calls and providing exceptional customer service, ensuring a fluid transition for external parties visiting or calling the company.

Responsibilities

  • Greet guests and inform employees of their guest's arrival
  • Discern the nature and purpose of calls coming in through the switchboard and direct them accordingly
  • Requires a positive and professional manner and basic knowledge of the operations of the company
  • Send out mailings
  • Projects for other departments throughout the company - for example, data entry in Excel, creation of word documents, entering data and maintaining policies on internal systems

Skills

  • An outgoing and poised personality
  • Professional, polished presentation and demeanor
  • Excellent organizational and communication skills
  • Enjoy interaction with people and take pride in making a great first impression
  • Able to multi-task with detail-oriented focus
  • High school diploma or equivalent, 1-2 years of college is preferred
  • Customer Service experience a plus
  • Experience with Data Entry, Word & Excel software a plus

Benefits

  • 3 flexible remote days per month
  • 6 additional Friday PTO days each year
  • Half-day Fridays – every Friday
  • Medical
  • Health Savings Account (including employer contribution)
  • Dental
  • Vision
  • Basic Life Insurance (full premium paid by employer)
  • Voluntary Employee, Spouse and Child Life Insurance
  • Short-Term and Long-Term Disability
  • Paid Holidays
  • Paid time off including vacation, personal days, and sick time
  • 401(k) and Profit-Sharing retirement plan
  • The company matches contributions up to 2% provided the employee contributes a minimum of 3%
  • The company may make a discretionary contribution to the Profit-Sharing plan

Company Overview

  • Guarantee Trust Life Insurance Company has a long history of operating on the values of integrity, quality products and personal customer service. It was founded in 1936, and is headquartered in Glenview, Illinois, USA, with a workforce of 201-500 employees. Its website is https://www.gtlic.com/.
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