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[Remote] Account Executive - SMB

Remote · Vietnam Full-time

Note: The job is a remote job and is open to candidates in USA. Lattice is a people success platform focused on building cultures where employees and companies thrive. The Account Executive role involves driving new business, engaging with customers, and leveraging the Lattice platform to enhance performance management and employee engagement.

Responsibilities

  • Drive new business acquisitions to consistently meet or exceed monthly sales quotas
  • Prospect and engage cold accounts, contributing to 30% of your monthly target
  • Conduct insightful discovery calls to identify and address potential customers' business challenges and goals
  • Showcase deep knowledge of Lattice products and their industry positioning to assist customers in evaluating our solutions
  • Onboard 6-12 new customers each month, contributing to our rapid growth
  • Thrive in a dynamic, startup environment experiencing exceptional growth and change
  • Work closely with both the sales and technical teams to ensure the smooth communication and execution of projects, as well as the identification of opportunities for upselling and cross-selling to meet and exceed your quota
  • Own the strategic contract renewal process, mitigating risks, driving client value, and maintaining a high retention rate by proactively understanding the buying process, negotiating effectively, and securing client commitments
  • Proactively mitigate churn risk by adopting a holistic, customer-centric approach

Skills

  • Proven track record in generating new business and surpassing sales targets
  • 2+ years of SaaS full-cycle closing experience with a strong sales background
  • Exceptional verbal and written communication skills
  • A strong commitment to Lattice's mission and values, including Ship Shipmate Self, Clear Eyes, Own the Outcome, and What's Next?

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life, AD&D, and Disability Insurance
  • Emergency Weather Support
  • Wellness Apps
  • Paid Parental Leave
  • Paid Time off inclusive of holidays and sick time
  • Commuter & Parking Accounts
  • Lunches in the Office
  • Internet and Phone Stipend
  • One time WFH Office Set-Up Stipend
  • 401(k) retirement plan
  • Financial Planning
  • Learning & Development Budget
  • Invest in Your People Fund

Company Overview

  • Lattice is a people success platform that help business leaders develop engaged, high-performing employees, and winning cultures. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 501-1000 employees. Its website is http://www.lattice.com.
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