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[Remote] Financial Analyst

Remote · Japan Full-time

Note: The job is a remote job and is open to candidates in USA. ServiceChannel is a leading company that empowers brands to manage their brick-and-mortar locations efficiently. The Financial Analyst (FP&A) will partner with business leaders to provide insights from data, build financial models, and support strategic decision-making in a fast-paced SaaS environment.

Responsibilities

  • Partner with cross-functional leaders to support monthly close, forecasting, and annual planning
  • Build and enhance driver-based financial models across bookings, revenue, headcount, and expenses
  • Analyze variances (Actual vs. Forecast) and deliver clear, actionable insights on trends, risks, and opportunities
  • Develop and track KPIs tied to core business drivers, improving visibility into performance
  • Support revenue, utilization, and churn analysis to deepen business understanding
  • Prepare exec-ready reporting and presentations for finance leadership
  • Identify and implement process improvements and automation opportunities to scale FP&A capabilities
  • Collaborate cross-functionally to improve data integrity, reporting accuracy, and decision support

Skills

  • Bachelor's degree in Finance, Accounting, or related field
  • 1+ years of experience in FP&A, financial analysis, or similar role
  • Strong Excel skills; experience with financial systems (NetSuite, planning tools) preferred
  • Ability to connect details to the big picture and communicate insights clearly
  • Analytical mindset with a focus on business drivers and performance improvement
  • Self-starter who thrives in a fast-paced, evolving environment
  • Experience with driver-based planning or SaaS metrics (ARR, churn, NDR, etc.)
  • Passion for automation, systems, and scalable finance processes
  • Strong business partnership skills—you don't just report numbers, you influence decisions
  • Continuous improvement mindset (FBS / Lean principles a plus)

Benefits

  • Medical, dental, vision, life and LTD insurance
  • HSA
  • 401(k) retirement plan

Company Overview

  • ServiceChannel is the cloud-based service automation platform for facility maintenance and repair services. It was founded in 1999, and is headquartered in Pleasanton, California, USA, with a workforce of 201-500 employees. Its website is https://www.servicechannel.com.
  • Company H1B Sponsorship

  • ServiceChannel has a track record of offering H1B sponsorships, with 4 in 2025, 3 in 2024, 2 in 2023, 6 in 2022, 4 in 2021, 11 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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