Note: The job is a remote job and is open to candidates in USA. Best Choice Roofing is one of the largest residential roofing companies in the US, known for its commitment to customer satisfaction and teamwork. They are seeking a motivated Inside Sales Representative to handle inbound and outbound calls, set appointments for the sales team, and maintain accurate records of client interactions.

Responsibilities

• Handle inbound calls and make outbound calls to leads generated from our website, lead providers, and inbound web forms
• Adhere to standard operating procedures (SOP) and follow the designated call cadence for each lead source
• Schedule and confirm appointments for the sales team, ensuring clear and accurate handover of information
• Maintain accurate and up-to-date records of all calls, appointments, and client interactions in our internal systems
• Consistently meet or exceed daily, weekly, and monthly performance targets for appointment setting and conversion
• Conduct cold calls using a provided lead database and re-engage with prior contacts and warm leads

Skills

• Previous experience in a call center or sales role is preferred
• Excellent verbal and written communication skills
• Strong customer service skills
• Strong computer proficiency; ability to talk and type simultaneously
• Highly organized, with strong multitasking capabilities
• Financially motivated and driven to succeed in a fast-paced environment
• Confident communicator with strong persuasion skills, the ability to think quickly, multitask effectively, and maintain a proactive, goal-oriented mindset

Benefits

• Bonus opportunities of up to $750 a month!
• Real Career Growth Opportunity: We value our employees and offer opportunities for advancement and professional development.
• Company-enhanced benefits, including access to Medical, Life, Dental, and Vision insurance coverage as well as 401k for retirement.

Company Overview