Note: The job is a remote job and is open to candidates in USA. Customer.io is a platform that helps over 9,000 companies send automated communications effectively. They are seeking a Senior Account Executive to drive new business through both outbound and inbound leads, owning the full sales cycle and leveraging AI tools to enhance their sales process.

Responsibilities

• Drive new business through a mix of self-sourced outbound and inbound leads; run discovery calls (qualifying through MEDDPICC) and own the full sales cycle to close
• Work closely with SDR and BDR support, reviewing account targeting, sales strategy, and prospecting progress to assist in scheduling new meetings with key brands within our ICP
• Schedule and perform online demos with qualified prospects
• Uncover key business needs and problems, match Customer.io's solutions and features
• Own your key numbers! Report present and past sales, trends and costs, estimated and realized revenue, and administrative commitments for management
• Own your outbound motion - consistently self-source pipeline and take pride in building opportunities from the ground up
• Explain and demonstrate the features and merits of our products and services through value-based selling
• Leverage AI tools to work smarter - whether that's prospecting, research, call prep, or follow-up, we want people who are actively incorporating AI into how they sell

Skills

• Top performer for 5+ years in a Senior Account Executive role (or similar), within the B2B SaaS environment
• Proven track record of quota and goal achievement
• Familiarity with MEDDPICC or a similar sales framework
• Actively uses AI tools as part of your sales workflow - not just aware of them, but genuinely incorporating them into how you prospect, prep, and execute
• Excellent written and verbal communication skills are a must, as well as a professional and engaging phone presence
• Ability to identify customer business needs in order to recommend relevant solutions
• Ability to prioritize responsibilities in a fast-paced and dynamic environment
• You're a creative problem solver who can understand the customer problem and find the best solution regardless of what the customer is asking for
• Special consideration may be given to candidates with experience selling Marketing Technology products

Benefits

• 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
• 16 weeks paid parental leave
• Unlimited PTO
• Stipends for remote work and wellness
• A professional development budget

Company Overview