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[Remote] Senior Product Manager, Performance Testing | US | Remote

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. Grafana Labs, the company behind the open observability cloud, is seeking a Senior Product Manager for Performance Testing. In this role, you will develop a vision and strategy for performance testing within Grafana Cloud, ensuring it becomes the default choice for teams adopting shift-left testing while collaborating with Engineering, Design, and UX teams.

Responsibilities

  • Transform ideas and feedback into a product vision and roadmap
  • Empathize with customer problems in order to collect user needs, requirements, and pain points
  • Curate and properly represent user feedback to Engineering, while providing evidence to support tradeoffs and priorities
  • Work closely with PMM to enable GTM on product differentiation, including creating and updating presentations, documentation, website content, datasheets, and whitepapers
  • Use your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing and tiering

Skills

  • A BS/BA in Computer Science, a related field, or equivalent work experience
  • 7+ years of experience in Product Management
  • 5+ years of experience in a B2B SaaS product
  • Experience using or building developer-facing tools, APIs, or platform services
  • Ability to discuss APIs, data models, schema evolution, and distributed systems concepts
  • Experience driving adoption of shared services or platform capabilities across multiple product teams
  • Experience working with Engineering and Design teams build delightful products and features – with sounds UX – in a fast-paced environment
  • Excellent written and verbal communication skills, with the ability to influence cross-functional stakeholders
  • Experience with open source software and/or commercial open source companies
  • Experience using or building observability products and/or developer tools, either internally as an SRE or for external customers
  • Proficient with infrastructure concepts and components – like Kubernetes, Cloud Service Providers, and VMs – and able to articulate these models in human-readable terms
  • Experience with AI tools

Benefits

  • All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.
  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
  • We will comply with local legislation where applicable.

Company Overview

  • Grafana Labs is an open-source software platform built to support monitoring, visualization, and metric analytics. It was founded in 2014, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://grafana.com.
  • Company H1B Sponsorship

  • Grafana Labs has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2022, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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