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URGENT NEED - ServiceNow Administrator - 100% REMOTE - W2

Remote · Ghana Full-time

I have an opportunity for "ServiceNow Administrator - REMOTE" and I am looking for a candidate who can join Immediately if you are interested, reply to me with your updated resume or if you could refer someone I would really appreciate it. Position ServiceNow Administrator Location REMOTE Duration 4+ Months Contract Interview WebCam Interview Mandatory ITIL Foundation & ServiceNow Administration Certification.

Key Responsibilities

  • Assists in developing standard IT configuration and asset management methodology
  • Develop CMDB policy, processes, and knowledge base
  • Conduct reporting on configuration audits and reconciliation
  • Maintains CIs to ensure CMDB accuracy and completeness
  • Drives visibility on process adherence and compliance improvement opportunities
  • Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace
  • Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned
  • Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governance
  • Create and document requirements for efficient process design that includes self-service options with limited manual effort
  • Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the scope of Asset Management.
  • Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance.
  • Draft technical process documentation. Regards, Alex . K NAVTECH INC P (224) 348-1340 E [email protected] 1600 Golf Road. Suite 1200, Rolling Meadows, IL 60008 www.Navtechusa.com E-Verified Company. Apply To this Job

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